About Notivate
A cloud-based patient engagement platform that integrates with EHR systems to automate appointment reminders, patient satisfaction surveys, and wellness outreach.
Notivate is a patient engagement platform developed by InTouch Connections, specifically designed to bridge the gap between EHR investments and patient communication needs. It functions as a cloud-based, HIPAA-compliant layer that automates routine interactions such as appointment reminders, wellness recalls, and satisfaction surveys. By integrating directly with existing EHR workflows, Notivate allows healthcare providers to reduce no-show rates and administrative burden without requiring patients to navigate complex portals. The platform is highly customizable, offering features like two-way texting, digital wait lists, and secure, encrypted chat. It is built for healthcare organizations of all sizes, from individual practices to large health systems, and emphasizes a human-centric approach to patient outreach. While the platform is robust in its communication capabilities, its primary value lies in its ability to automate the 'last mile' of patient engagement, ensuring that providers can maintain consistent, caring contact with their populations while keeping schedules full and operational efficiency high.
Pros & Cons
- Automates patient communication to significantly reduce no-show rates and administrative manual entry.
- Integrates bi-directionally with major EHR systems to ensure seamless data flow.
- Offers highly customizable reminder cadences and messaging templates for different specialties.
- Provides HIPAA-compliant secure chat for protected patient-provider communication.
- Includes a digital wait list feature that automatically fills cancelled appointment slots.
- Pricing is not publicly disclosed and requires a sales consultation.
- Customization of patient engagement materials may require coordination with the vendor's support team.
- Platform is primarily focused on the US healthcare market, which may limit international applicability.
Features
Key features
Sends highly customized reminders via SMS, voice, or email with two-way texting for rescheduling.
Automates the distribution of post-service surveys and enables sharing of positive feedback to social media.
Provides HIPAA-compliant, end-to-end encrypted messaging for real-time communication between providers and patients.
Automatically fills vacant appointment slots by notifying patients when cancellations occur.
Streamlines check-in by allowing patients to complete forms, upload insurance cards, and sign documents prior to their visit.
Additional features
Executes automated recall campaigns for annual check-ups, immunizations, and screenings.
Generates unique, patient-specific pages for multi-appointment instructions or lab results.
Customizes information access for staff members to minimize security risks and improve efficiency.
Tracks communication status and key success metrics filtered by department, location, or program.
Interfaces bi-directionally with leading EHR systems to ensure data consistency across platforms.
Alerts patients to schedule follow-up appointments to maintain continuity of care.
Supports mass broadcasts of text, call, or email messages for urgent notifications.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Notivate
A cloud-based patient engagement platform that integrates with EHR systems to automate appointment reminders, patient satisfaction surveys, and wellness outreach.
Notivate Details
Notivate's In-App Market Place
Does Notivate have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
10
Mini Apps
1. Notivate Forms: Allows users to create customizable forms for capturing patient information
feedback
and surveys.
2. Notivate Reminders: Enables users to schedule and send automated reminders and notifications to patients for appointments
medication refills
and follow-ups.
3. Notivate Chat: Integrates a secure messaging feature for patients to communicate with healthcare providers in real-time.
4. Notivate Rewards: Provides a loyalty program functionality that rewards patients for engaging with their healthcare journey
such as completing tasks or appointments.
5. Notivate Education: Offers a library of educational resources and health information for patients to access within the platform.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr.), CNY (¥), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), SGD (S$), NZD (NZ$), KRW (₩)
Pros & Cons
- Automates patient communication to significantly reduce no-show rates and administrative manual entry.
- Integrates bi-directionally with major EHR systems to ensure seamless data flow.
- Offers highly customizable reminder cadences and messaging templates for different specialties.
- Provides HIPAA-compliant secure chat for protected patient-provider communication.
- Includes a digital wait list feature that automatically fills cancelled appointment slots.
- Pricing is not publicly disclosed and requires a sales consultation.
- Customization of patient engagement materials may require coordination with the vendor's support team.
- Platform is primarily focused on the US healthcare market, which may limit international applicability.
Notivate's Support Options
Email Address
support@notivity.comContact
312-476-8808Documentation
https://docs.notivity.comCommunity Forums
https://community.notivity.comNotivate's Alternatives
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