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NOW Analytics

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About NOW Analytics

NOW Analytics is a data analytics software from ServiceNow that provides insights into enterprise workflows. It combines advanced data visualization, real-time reporting, and predictive analytics so organizations can make informed decisions. NOW Analytics helps users identify trends, improve resource allocation, and improve overall operational efficiency. It supports various data sources, enabling smooth integration with existing systems for comprehensive analysis. Key capabilities: data visualization real-time reporting predictive analytics integration with existing systems customizable dashboards Best for: business analysts and decision-makers that need to analyze workflow performance and drive improvements.

NOW Analytics Details

Vendor
ServiceNow
Year Launched
Location
ServiceNow 2225 Lawson Lane Santa Clara, CA 95054 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Japanese, Chinese Simplified, Chinese Traditional, Korean, Portuguese, Dutch, Russian, Italian, Brazilian Portuguese.
Users
Manager, IT Specialist, Data Analyst, Team Lead, Business Analyst, Chief Technology Officer
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Government, Technology, Hospitality, Transportation, Energy
Tags
Enterprise Resource Planning, ServiceNow, Analytics, Data Analysis, Reporting, Business Intelligence, Dashboard, Data Visualization

NOW Analytics's In-App Market Place

Does NOW Analytics have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. Performance Analytics - This add-on provides detailed performance metrics and insights to help improve business operations and decision-making.

2. ITSM Analytics - A plugin that focuses on analyzing IT service management data to optimize service delivery and efficiency.

3. Project Portfolio Management - This mini-app helps organizations plan

prioritize

and manage projects effectively

with advanced analytics capabilities.

4. Risk Management - An add-on that assists in identifying

assessing

and mitigating risks within the organization through data analytics.

5. Customer Service Management - This plugin focuses on analyzing customer service data to improve customer satisfaction and loyalty.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), SGD (S$), HKD (HK$), KRW (₩), TWD (NT$), MYR (RM), THB (฿)

Pros & Cons

  • Provides real-time insights and analytics for better decision-making
  • Streamlines data collection and reporting processes
  • Improves operational efficiency by identifying areas for improvement
  • Helps identify trends and patterns to forecast future performance
  • Integrates seamlessly with other ServiceNow applications for a holistic view of business operations
  • Steep learning curve for setup and customization
  • Limited integration capabilities with third-party tools
  • High cost for additional user licenses and modules
  • Lack of advanced reporting features compared to other analytics platforms
  • Limited support for advanced data visualization techniques
  • Limited customization options for dashboards and reports

NOW Analytics's Support Options

Email Address

support@servicenow.com

Contact

1-866-630-7669

Documentation

https://docs.servicenow.com/

Community Forums

https://community.servicenow.com/

Chatbot

Available

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