About Now Book It
Now Book It is a restaurant reservation software from Now Book It designed for managing dining reservations. It combines table management, customer relationship management, and online booking functionalities so restaurants can reduce wait times and improve customers' dining experiences. This solution is built by hospitality professionals, ensuring it meets the industry's specific needs. Now Book It includes features like AI-powered assistance to handle peak seasons, gift card options for customer loyalty, and a user-friendly customer login interface. Key capabilities: table management customer relationship management online booking AI assistance gift cards Best for: restaurant owners and managers that need an effective system for managing reservations and improving guest satisfaction.
Now Book It is a robust, all-in-one cloud-based reservation platform designed for the hospitality industry, particularly in Australia and New Zealand. Its strengths include its transparent pricing, customer data ownership, seamless integrations, and comprehensive feature set, including events, gift cards, and AI assistance. The platform's ease of use and exceptional customer support contribute to high user satisfaction. However, the lack of a dedicated mobile app and its regional focus may be limitations for some businesses. Overall, Now Book It provides a powerful and cost-effective solution for hospitality venues seeking to streamline reservations, enhance guest experiences, and grow revenue.
Pros & Cons
- +Offers competitive pricing without the high, per-person booking fees or commissions charged by many third-party reservation platforms.
- +Businesses retain full ownership of their customer data, enabling more effective marketing and personalized guest experiences.
- +Offers seamless integrations with a variety of point-of-sale (POS) systems, payment gateways, and social media platforms.
- +Provides a wide range of features, including table management, events, gift cards, and AI-assisted functionality.
- +Receives consistently positive reviews for its efficient, knowledgeable, and responsive customer support team.
- −Lacks a native mobile app for iOS and Android, which can make it challenging to navigate on smaller screens and could lead to user error during peak hours.
- −Primarily focused on the Australian and New Zealand markets, with less penetration in other regions.
- −Some less tech-savvy users may find the system challenging to set up initially, although dedicated support is available.
- −Some users have reported occasional glitches or minor issues with specific features, though feedback suggests the development team is responsive.
Features
Key features
- All-in-One Platform
- A centralized solution for reservations, table management, event ticketing, and customer relationship management.
- Real-Time Reservations and Table Management
- Provides a real-time booking diary, customizable floor plans, and table status updates to optimize seating and streamline service.
- Integrated Payments and Upsells
- Allows venues to take secure online payments, deposits, and sell gift cards, as well as offer upsells like special menus during the booking process.
- Customer Profiles and Automated Marketing
- Builds detailed customer profiles from reservation and POS data, enabling automated, personalized marketing campaigns.
- AI Assistant
- Offers a 24/7 AI-powered assistant to handle booking inquiries and confirmations, providing round-the-clock service.
- Events and Gift Card Management
- Features an integrated solution for managing special events, functions, and digital gift card sales.
Additional features
- Reservations
- Manages online bookings with real-time availability.
- Table Management
- Optimizes seating and turnover with a visual floor plan.
- Events and Experiences
- Creates and manages events, functions, and special offers.
- Digital Gift Cards
- Sells and redeems digital gift cards directly from the venue's website.
- Customer Database and Profiles
- Builds a customer database with detailed profiles, including preferences and purchase history.
- Payment Integration
- Processes online payments and deposits via integrated gateways.
- POS Integration
- Integrates with Point of Sale systems to sync reservation data and purchase history.
- Automated Marketing
- Sends personalized emails and promotions to guests.
- AI Assistant
- Provides a 24/7 AI-powered assistant for bookings and inquiries.
- Waitlist Management
- Manages standby lists for fully booked times.
- Upsells
- Offers add-ons and special menus during the booking process.
- Multi-Venue Management
- Centralizes management for businesses with multiple locations.
- Social Media Booking
- Allows customers to book directly via Facebook and Instagram.
- Reporting and Insights
- Provides comprehensive reports on reservations, customer behavior, and revenue.
- Booking Rules and Blockouts
- Customizable rules and blockouts for managing capacity.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Now Book It
Now Book It is a restaurant reservation software from Now Book It designed for managing dining reservations. It combines table management, customer relationship management, and online booking functionalities so restaurants can reduce wait times and improve customers' dining experiences. This solution is built by hospitality professionals, ensuring it meets the industry's specific needs. Now Book It includes features like AI-powered assistance to handle peak seasons, gift card options for customer loyalty, and a user-friendly customer login interface. Key capabilities: table management customer relationship management online booking AI assistance gift cards Best for: restaurant owners and managers that need an effective system for managing reservations and improving guest satisfaction.
Now Book It Details
Now Book It's In-App Market Place
Does Now Book It have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), KRW (₩)
Pros & Cons
- Offers competitive pricing without the high, per-person booking fees or commissions charged by many third-party reservation platforms.
- Businesses retain full ownership of their customer data, enabling more effective marketing and personalized guest experiences.
- Offers seamless integrations with a variety of point-of-sale (POS) systems, payment gateways, and social media platforms.
- Provides a wide range of features, including table management, events, gift cards, and AI-assisted functionality.
- Receives consistently positive reviews for its efficient, knowledgeable, and responsive customer support team.
- Lacks a native mobile app for iOS and Android, which can make it challenging to navigate on smaller screens and could lead to user error during peak hours.
- Primarily focused on the Australian and New Zealand markets, with less penetration in other regions.
- Some less tech-savvy users may find the system challenging to set up initially, although dedicated support is available.
- Some users have reported occasional glitches or minor issues with specific features, though feedback suggests the development team is responsive.
Now Book It's Support Options
Email Address
enquiries@nowbookit.comContact
+61 2 9158 6717Now Book It's Alternatives
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