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Software Status:Active

About Octopus

Octopus is a commerce software from Omnichannel Commerce that facilitates multichannel sales management. It combines inventory tracking, order management, and customer analytics so businesses can make informed decisions. Octopus provides real-time data integration across various sales channels, improving visibility and reducing discrepancies. Users can access detailed reports and analysis to understand customer behavior and preferences. Key capabilities: inventory management order processing reporting and analytics customer insights multi-channel integration Best for: retailers and brands that need to manage sales across multiple platforms.

Octopus Details

Vendor
Omnichannel Commerce
Year Launched
2014
Location
San Jose, CA 95138. USA
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Japanese, Chinese, Korean, Italian, Russian, Dutch, Arabic, Turkish, Polish, Swedish, Norwegian, Finnish, Danish.
Users
Retailers Wholesalers Manufacturers Distributors POS Companies Online Sellers POS Users
Industries Served
Retail, Marketing
Tags
eCommerce, Retail, Octopus

Octopus's In-App Market Place

Does Octopus have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad ($), Aud ($), Jpy (¥), Chf (CHF), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Zar (R), Mxn ($), Hkd ($), Sgd ($), Nzd ($), Sek (kr), Nok (kr), Dkk (kr), Idr (Rp), Try (₺), Sar (﷼), Aed (د.إ), Ils (₪), Krw (₩), Thb (฿), Myr (RM), Ils (₪), Pln (zł), Huf (Ft), Czk (Kč), Ron (lei), Bgn (лв), Hrk (kn), Uah (₴)

Pros & Cons

  • User-friendly: The interface is intuitive and easy to navigate, even for non-tech-savvy users.
  • Cost-effective: The pricing is suitable for small businesses.
  • Efficient for multiple channels: Works well with multiple POS systems and other sales channels.
  • Limited features: Some users have reported that certain features could be more robust.
  • Poor customer service: There are reports of unresponsive customer service and failure to refund money.
  • Software reliability: Some users experienced issues with product imports, order imports, and quantity updates, indicating potential software instability.
  • Unfulfilled promises: There are claims that the software was sold before it was fully developed and did not function as advertised.

Octopus's Support Options

Chatbot

Available

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