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Octopus System

by Octopus System · Since 2012
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorOctopus System
Year launched2012
StatusActive
Location3 Second Street, Jersey City, New Jersey, USA
Countries servedGlobal
Languages11
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Octopus System

Octopus System is a cloud‑based alerting and incident response platform built to help teams stay aware of issues and respond quickly when they occur.

Octopus System is a cloud‑based alerting and incident response platform built to help teams stay aware of issues and respond quickly when they occur. It centralises alerts from monitoring tools, applications, and infrastructure so that notifications aren’t lost in scattered inboxes or chats, and instead land in a single system that can route them to the right people. With features like on‑call schedules, escalation policies, and personalised notification preferences, Octopus System helps ensure that critical alerts reach responders promptly based on defined roles and time windows. Teams can acknowledge, silence, or resolve alerts from one dashboard, and every action is tracked to support transparency and follow‑up. The platform also provides searchable incident history and reporting, which helps teams understand trends, measure performance, and improve their response processes over time. Because it’s web accessible and supports multiple notification channels, responders can interact with alerts from desktop or mobile without delay. Overall, Octopus System aims to reduce alert fatigue, improve coordination during incidents, and make on‑call duty and operational response more predictable and organised.

Pros & Cons

Pros
  • Streamlines incident management processes by centralizing information and resources
  • Efficiently allocates resources during emergency situations
  • Enhances physical security by providing real-time monitoring and alerts
  • Improves coordination and communication among security personnel
  • Customizable to fit specific security requirements and protocols
Cons
  • Detailed pricing and plan specifics are not publicly listed, so cost requires vendor contact.
  • Setup and configuration may require time to match organisational workflows.
  • Users may need training to use advanced investigation and tracking features effectively.
  • Smaller organisations with light reporting needs may find some features more than needed.
  • Integration with other systems may require technical support or custom work.

Features

Key features

Unified Incident Reporting

Lets users log safety issues, near misses, hazards, and incidents in one place.

Real‑Time Alerts & Notifications

Sends alerts to responsible stakeholders when new reports are submitted or require action.

Mobile‑Friendly Access

Enables field personnel to report and view incident data from phones or tablets.

Custom Workflows

Supports configurable workflows for approvals, investigations and corrective actions.

Dashboard & Visual Insights

Provides a visual overview of incident trends, statuses, and team performance.

Additional features

Customisable Forms

Lets organisations tailor reporting fields and categories to match specific processes.

Root Cause Analysis Tools

Guides investigation teams to determine why incidents occurred.

Action Tracking & Reminders

Tracks assigned actions and sends reminders for overdue items.

Risk Scoring & Prioritisation

Assigns risk levels to help prioritise responses.

Exportable Reports

Produces reports for safety reviews, audits, and compliance reporting.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇲🇽MXN

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