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Olo

by Olo · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorOlo
Year launched2005
StatusActive
Location285 Fulton St 82nd Floor New York, NY 10007, US
Countries servedGlobal
Languages14
Integrations43+
Free tier
Free trial
Contact salesYES

About Olo

Olo is a restaurant technology platform from Olo that drives revenue and supports operations. It provides online ordering, direct delivery, and catering features so restaurants can scale their digital ordering capabilities. Olo helps increase sales through more digital orders while maximizing profitability with integrated catering solutions. The platform also enables additional revenue streams with restaurant-specific payment options, allowing businesses to adapt to changing consumer preferences. Key capabilities: online ordering direct delivery marketplace delivery catering payment integration Best for: restaurants and hospitality businesses that need to increase their digital footprint and improve customer service.

Olo by Olo is a comprehensive platform designed to streamline delivery management, food delivery, and online ordering for restaurants and food service businesses. One of its standout features is its intuitive user interface, which enhances the overall user experience. The design elements are sleek and modern, making it easy for users to navigate through the software. The core functionalities of Olo set it apart from its competitors. One innovative aspect is its ability to efficiently manage large datasets, ensuring that orders are processed quickly and accurately. The software also excels in managing complex operations, allowing businesses to easily keep track of multiple orders and deliveries simultaneously. Performance-wise, Olo is fast, efficient, and reliable. It can handle high volumes of orders without any lag, making it a great choice for businesses with a large customer base. The software integrates seamlessly with other tools, simplifying the overall management process. Additionally, Olo is compatible across different platforms, making it accessible to a wide range of users. In terms of customer support, Olo offers a variety of resources including tutorials and community forums.

Pros & Cons

What users like
  • +Great customer support and attentive service
  • +Simple and straightforward interface
  • +Highly functional and useful for restaurant operations
  • +Improves company workflow and efficiency
  • +Reliable for long-term use
What users flag
  • No notable cons mentioned in the reviews provided

Features

Key features

Online Ordering
Simplifies digital ordering from websites, apps, or kiosks to boost sales and customer convenience.
Catering Management
Streamlines large catering orders with flexible menus, order controls, and seamless workflows.
Payment Processing
Provides secure, fast, and reliable payment solutions across in-store and online channels.
Delivery Management
Combines direct and third-party delivery workflows, reducing complexity and delivery costs.
Guest Data Platform
Uses guest data for targeted marketing, personalized communication, and loyalty building.
Marketing Automation
Enables automated marketing campaigns based on guest preferences and order history.
Reputation Management
Supports online reputation building through reviews and feedback management.

Additional features

Online Ordering
Offers a straightforward process for customers to place orders via website, app, or kiosk.
Catering Tools
Enables easy management of catering orders, with flexible controls and workflows.
In-store Payments
Supports various payment methods with enhanced fraud protection and secure transactions.
Delivery Workflow
Manages both direct and third-party deliveries in a unified, efficient workflow.
Guest Data Management
Collects and analyzes guest interactions to tailor marketing and improve service.
Loyalty & Promotions
Automates personalized promotions to foster customer loyalty.
Reputation & Feedback
Facilitates review collection and reputation enhancement online.
Order & Inventory Management
Tracks orders and inventory levels to optimize restaurant operations.
Reporting & Analytics
Provides insights into sales, orders, and customer behavior for strategic decisions.
API & Webhooks
Allows deep customization and real-time integrations with other systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
14
Interface languages
22
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChineseKoreanArabicTurkishHindi.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇸🇬SGD🇭🇰HKD🇸🇪SEK🇨🇭CHF🇳🇿NZD🇳🇴NOK🇿🇦ZAR🇩🇰DKK🇵🇱PLN🇹🇷TRY

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