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Omni911

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Software Status:Active

About Omni911

Omni911 is a call handling software platform from MicroAutomation designed for public safety and emergency response agencies. It provides smooth integration, compliance tools, and a test drive feature so users can evaluate its effectiveness before implementation. The software includes functions that help agencies manage calls efficiently while ensuring adherence to regulatory standards. Omni911 allows for testing various scenarios, ensuring readiness for real-world situations. Key capabilities: smooth integration compliance tools testing features call management functions user-friendly interface Best for: emergency response agencies that need to handle 911 calls effectively and ensure compliance with industry regulations.

Omni911 Details

Vendor
MicroAutomation
Year Launched
1991
Location
4840 Westfields Blvd Suite 110 Chantilly, VA 20151
Deployment
cloud, on premise, windows, linux
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean
Users
PSAP call takers, dispatchers, ECC operators, public-safety agencies and government/DoD communications center
Industries Served
Public Safety (PSAPs / ECCs), Federal / DoD emergency communications centers, government, and related emergency operations organizations.
Tags
GIS, Omni911

Omni911's In-App Market Place

Does Omni911 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Supports voice, SMS, video, and real-time text, allowing call takers to manage multi-channel emergency communications.
  • Cloud-ready and virtualized architecture enables scalable, redundant, and flexible deployments across locations.
  • Seamlessly integrates with CAD, GIS, radio, PBX, and RapidSOS systems for unified emergency operations.
  • Advanced AI and RPA tools enhance dispatcher productivity and automate repetitive response tasks.
  • Open, hardware-agnostic design allows easy customization and integration without vendor lock-in.
  • Comprehensive diagnostic dashboard and analytics improve situational awareness and system monitoring.
  • No publicly accessible pricing or plans, requiring direct sales contact for cost details.
  • Absence of a public marketplace limits rapid addition of third-party extensions or modules.
  • Documentation and technical details are mostly in PDF format rather than an online developer portal.
  • Implementation and system integration may demand specialized professional services, increasing cost.
  • Limited visibility into API documentation and developer tools for external customization.

Omni911's Support Options

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