One Step Retail Solutions logo

One Step Retail Solutions

by One Step Retail Solutions · Since 1996
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorOne Step Retail Solutions
Year launched1996
StatusActive
LocationPhoenix, USA
Countries servedGlobal
Languages8
Integrations7+
Free tier
Free trial
Contact sales
Last reviewed: Jun 2026

About One Step Retail Solutions

A retail technology provider offering POS systems, retail consulting, and managed IT services. The company specializes in unified commerce solutions, omnichannel strategy, and technology implementation for emerging and established retail brands.

One Step Retail Solutions is a specialized retail technology partner that focuses on modernizing operations for brands ranging from emerging boutiques to international enterprises. Rather than a single software product, the company acts as a strategic advisor and implementation partner, curating a stack of industry-leading technologies—such as Teamwork Commerce, Retail Pro, and NCR Counterpoint—to build unified commerce environments. Their service-heavy model includes retail consulting, custom development, and managed IT services, all backed by a team with over 250 years of combined retail experience. Clients benefit from a structured, proven implementation process designed to keep projects on time and on budget. While they provide robust support through a US-based help desk and dedicated project managers, their offering is best suited for retailers looking for a long-term partner to manage complex omnichannel transitions rather than a simple, off-the-shelf software subscription.

Pros & Cons

What users like
  • +Deep retail-specific expertise with over 30 years of industry experience.
  • +Comprehensive service model includes consulting, implementation, and ongoing managed IT support.
  • +Flexible technology approach allows for the curation of best-fit platforms for specific business needs.
  • +Dedicated project management ensures structured and predictable implementation timelines.
What users flag
  • Pricing is not publicly listed, requiring direct contact with sales for custom quotes.
  • Service-oriented model may be more resource-intensive than self-service SaaS alternatives.
  • Implementation projects are complex and require significant coordination between the vendor and the retailer.

Features

Key features

Unified Commerce
Integrates in-store and online channels to provide a consistent customer experience across all touchpoints.
Retail Consulting
Provides strategic advisory services to help retailers optimize operations and technology roadmaps.
Technology Implementation
Offers certified, on-time, and on-budget deployment of retail management systems.
Managed IT Services
Delivers ongoing IT strategy, support, and infrastructure management to close operational gaps.
Inventory Planning
Utilizes data-driven approaches to improve inventory accuracy, cash flow, and open-to-buy management.

Additional features

Custom Development
Expands the functionality of existing retail systems through tailored programming and integrations.
Omnichannel Strategy
Designs roadmaps to connect brick-and-mortar stores with e-commerce platforms.
US-Based Support
Provides access to certified, domestic product support specialists for ongoing assistance.
Partner Network
Connects clients with leading technology platforms like Teamwork Commerce, Retail Pro, and NCR Counterpoint.
Retail Analytics
Captures data to help retailers make smarter business decisions and understand customer behavior.
PCI Compliance Support
Assists retailers in maintaining secure payment environments.
Mobile POS Solutions
Enables flexible, mobile-based transaction processing for store portfolios.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
7
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY

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