About Ongair
Ongair is a customer communication platform from CloudHop Limited that provides businesses with tools to connect with their customers through various messaging channels. It combines features such as chatbots, live chat, and analytics, so organizations can respond to customer inquiries more effectively. Ongair supports integration with multiple messaging platforms, allowing businesses to manage conversations in one place. Additionally, it offers reporting tools to track customer engagement and satisfaction. Key capabilities: chatbots live chat analytics integrations reporting Best for: businesses that need to manage customer interactions across different messaging platforms.
Ongair Details
Ongair's In-App Market Place
Does Ongair have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
8
Mini Apps
1. WhatsApp Integration: Allows businesses to easily communicate with customers on WhatsApp directly through Ongair's platform.
2. Facebook Messenger Integration: Integration with Facebook Messenger to provide customer support and engage with customers through Ongair.
3. SMS Notifications: Send automated text message notifications to customers for order updates
appointment reminders
and more.
4. CRM Integration: Connect Ongair with popular CRM platforms to track customer interactions and strengthen relationships.
5. Chatbot Integration: Integrate chatbots to handle frequently asked questions and provide instant responses to customers.
6. Email Marketing Integration: Sync Ongair with email marketing tools to streamline messaging and campaigns across channels.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), SGD (S$), HKD (HK$), KRW (₩), TRY (₺)
Pros & Cons
- Allows businesses to engage with customers in real-time through live chat
- Increases customer satisfaction by providing immediate support
- Helps businesses to solve customer issues quickly and efficiently
- Provides insights into customer preferences and behavior through chat analytics
- Integrates seamlessly with other customer service and CRM tools for a comprehensive approach to customer care
- Limited integrations with other platforms
- Steep learning curve for new users
- No offline mode for responding to messages
- Poor visibility of customer information during chats