About OnPage Incident Management System

OnPage Incident Management System is a software platform from OnPage that provides incident management for IT and business operations. It combines real-time alerts, incident tracking, and reporting tools so organizations can respond effectively to incidents. The platform supports synchronization with multiple systems and enables automated message notifications to ensure timely communication during critical situations. OnPage allows users to customize alert settings, which helps manage incident priorities based on severity. Key capabilities: real-time notifications incident tracking reporting tools multi-platform integration user customization Best for: IT teams and business operations that need efficient incident management solutions.

OnPage Incident Management System Details

Vendor
OnPage
Year Launched
1997
Location
Headquarters 460 Totten Pond Road, Waltham, MA 02451, US
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English
Users
IT teams, MSPs, DevOps engineers, healthcare providers, security teams, incident response teams
Industries Served
IT services, healthcare, managed services, cybersecurity, enterprise, government
Tags
incident management, alerting, escalation, on-call scheduling, secure messaging, ITSM integration, HIPAA compliant, mobile alerts, SLA tracking, real-time reporting

OnPage Incident Management System's In-App Market Place

Does OnPage Incident Management System have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Alerts are delivered instantly and reliably, even during off-hours.
  • Easy to integrate with existing monitoring and ticketing systems.
  • Reduces response time and improves SLA compliance.
  • Mobile app is intuitive and effective for on-call staff.
  • Excellent customer support and onboarding experience.
  • Initial setup may require technical guidance.
  • Some users report occasional glitches in mobile notifications.
  • Interface can feel dated compared to newer platforms.
  • Advanced configurations take time to master.
  • Limited customization for smaller teams with basic needs.

OnPage Incident Management System's Support Options

OnPage Incident Management System's Alternatives