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Onsight

by Onsight · Since 2013
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Active1+ countriesCloud
Quick facts
VendorOnsight
Year launched2013
StatusActive
LocationCape Town, ZA
Countries served1+
Languages10
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About Onsight

Onsight is a remote access software from Onsight that enables secure connections to devices and applications. It provides features like real-time collaboration, device monitoring, and remote troubleshooting so users can effectively manage systems from anywhere. Onsight is designed to cater to industries that require high-level security and connectivity, allowing teams to resolve issues faster and make informed decisions on the spot. The platform supports various devices and integrates with existing systems for convenience. Key capabilities: remote access collaboration tools device monitoring troubleshooting support multi-platform compatibility Best for: IT professionals and field technicians that need reliable access to systems while on the go.

Onsight by Onsight is a versatile eCommerce platform designed specifically for businesses seeking to streamline their sales and ordering processes. With a focus on B2B sales, Onsight empowers businesses to create digital catalogs, manage product inventories, and simplify the order-taking process for sales teams. Key features include customizable digital catalogs, offline ordering capabilities, integration with inventory systems, and comprehensive sales reporting. It is tailored for industries such as wholesale, manufacturing, and distribution, helping companies digitize their sales operations and enhance customer engagement. Onsight is packed with features that cater specifically to the needs of B2B sales teams. The digital catalog tool allows businesses to create visually appealing, branded catalogs that can be easily updated to reflect changes in product offerings. Offline ordering is a standout feature, enabling sales representatives to take orders in remote areas without internet access, syncing data when reconnected. Its robust sales reporting tools offer actionable insights into performance metrics, helping businesses make informed decisions. Additionally, Onsight’s integration with inventory systems ensures real-time stock visibility, reducing errors in order fulfillment.

Pros & Cons

Pros
  • Enables real-time synchronization of data between the mobile app and the central database
  • Leverages cloud storage for data backup and recovery, reducing the risk of data loss.
  • Facilitates seamless integration with other business systems (e.g., ERP, CRM) via internet connectivity.
  • Allows access to online resources such as product catalogs, pricing updates, and customer
  • Enables remote support and software updates to be delivered over the internet.
Cons
  • Potential for data breaches if internet connections are not properly secured.
  • Risks of malware infections and cyberattacks that could compromise data integrity.
  • Service disruptions can occur if internet connectivity is lost, impacting order processing and sales activities.
  • Concerns about data privacy and security when data is transmitted over the internet.

Features

Key features

Order Management

Capture orders and quotes directly on the device.

Customer Relationship Management (CRM)

Manage customer accounts and contact information.

Mobile Product Catalog

Showcase products with high-resolution images and detailed information.

Offline Functionality

Work offline and sync data when an internet connection is available.

Integration Capabilities

Integrate with various ERP and accounting systems (e.g., QuickBooks, Xero, MYOB, Zoho, SAP B1, NetSuite, Alegra).

User-Friendly Interface

Easy to navigate and use on mobile devices (iPhones, iPads, Android phones, tablets)

Additional features

Order Creation

Sales representatives can easily create orders directly on their mobile devices while meeting with customers.

Order Tracking

Track the status of orders in real-time, from order placement to delivery.

Quote Generation

Quickly generate professional-looking quotes for customers on the spot.

Order History

Access a complete history of past orders for each customer.

Customer Information Management

Store and manage customer information, including contact details, order history, and purchase preferences.

Product Browsing and Search

Easily browse and search the product catalog on the mobile device.

High-resolution Image Display

Showcase products with high-quality images to customers, enhancing the sales experience.

Product Details and Descriptions

Access detailed product information, including descriptions, specifications, pricing, and availability.

Catalog Customization

Customize the catalog to display only relevant products for each customer segment.

PDF Catalog Generation

Generate professional-looking PDF catalogs for customers or internal use.

Customer Database Management

Maintain a centralized database of customer information, including contact details, purchase history, and communication records.

Contact History

Track all interactions with customers, including calls, emails, and meetings.

Customer Segmentation

Segment customers based on various criteria, such as purchase history, demographics, and interests.

Offline Access to Data and Features

Continue to work with the app even when an internet connection is unavailable.

`Data Synchronization when Online

Automatically synchronize data with the central database when an internet connection is restored.

Integration with ERP and Accounting Systems

Seamlessly integrate with popular ERP and accounting systems (e.g., QuickBooks, Xero, MYOB, Zoho, SAP B1, NetSuite, Alegra).

Sales Reports

Generate reports on sales performance, including sales trends, top-selling products, and customer activity.

Customer Activity Reports

Track customer interactions and identify key performance indicators (KPIs) for sales representatives.

User Roles and Permissions

Define user roles and permissions to control access to different features and data within the app.

Data Encryption

Encrypt sensitive data, such as customer information and order details, to protect it from unauthorized access.

Secure Data Storage

Store data securely on secure servers with appropriate security measures in place.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 49.5/mo
billed monthly
Business
USD 65/mo
billed monthly

Countries & Languages

1
Countries served
10
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

EnglishGermanSpanishFrenchItalianPortugueseRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD

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