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Onsight

by Onsight · Since 2013
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Active1+ countriesCloud
Quick facts
VendorOnsight
Year launched2013
StatusActive
LocationCape Town, ZA
Countries served1+
Languages10
Integrations3+
Free tier
Free trial
Contact salesYES

About Onsight

Onsight is a remote access software from Onsight that enables secure connections to devices and applications. It provides features like real-time collaboration, device monitoring, and remote troubleshooting so users can effectively manage systems from anywhere. Onsight is designed to cater to industries that require high-level security and connectivity, allowing teams to resolve issues faster and make informed decisions on the spot. The platform supports various devices and integrates with existing systems for convenience. Key capabilities: remote access collaboration tools device monitoring troubleshooting support multi-platform compatibility Best for: IT professionals and field technicians that need reliable access to systems while on the go.

Onsight by Onsight is a versatile eCommerce platform designed specifically for businesses seeking to streamline their sales and ordering processes. With a focus on B2B sales, Onsight empowers businesses to create digital catalogs, manage product inventories, and simplify the order-taking process for sales teams. Key features include customizable digital catalogs, offline ordering capabilities, integration with inventory systems, and comprehensive sales reporting. It is tailored for industries such as wholesale, manufacturing, and distribution, helping companies digitize their sales operations and enhance customer engagement. Onsight is packed with features that cater specifically to the needs of B2B sales teams. The digital catalog tool allows businesses to create visually appealing, branded catalogs that can be easily updated to reflect changes in product offerings. Offline ordering is a standout feature, enabling sales representatives to take orders in remote areas without internet access, syncing data when reconnected. Its robust sales reporting tools offer actionable insights into performance metrics, helping businesses make informed decisions. Additionally, Onsight’s integration with inventory systems ensures real-time stock visibility, reducing errors in order fulfillment.

Pros & Cons

What users like
  • +Enables real-time synchronization of data between the mobile app and the central database
  • +Leverages cloud storage for data backup and recovery, reducing the risk of data loss.
  • +Facilitates seamless integration with other business systems (e.g., ERP, CRM) via internet connectivity.
  • +Allows access to online resources such as product catalogs, pricing updates, and customer
  • +Enables remote support and software updates to be delivered over the internet.
What users flag
  • Potential for data breaches if internet connections are not properly secured.
  • Risks of malware infections and cyberattacks that could compromise data integrity.
  • Service disruptions can occur if internet connectivity is lost, impacting order processing and sales activities.
  • Concerns about data privacy and security when data is transmitted over the internet.

Features

Key features

Order Management
Capture orders and quotes directly on the device.
Customer Relationship Management (CRM)
Manage customer accounts and contact information.
Mobile Product Catalog
Showcase products with high-resolution images and detailed information.
Offline Functionality
Work offline and sync data when an internet connection is available.
Integration Capabilities
Integrate with various ERP and accounting systems (e.g., QuickBooks, Xero, MYOB, Zoho, SAP B1, NetSuite, Alegra).
User-Friendly Interface
Easy to navigate and use on mobile devices (iPhones, iPads, Android phones, tablets)

Additional features

Order Creation
Sales representatives can easily create orders directly on their mobile devices while meeting with customers.
Order Tracking
Track the status of orders in real-time, from order placement to delivery.
Quote Generation
Quickly generate professional-looking quotes for customers on the spot.
Order History
Access a complete history of past orders for each customer.
Customer Information Management
Store and manage customer information, including contact details, order history, and purchase preferences.
Product Browsing and Search
Easily browse and search the product catalog on the mobile device.
High-resolution Image Display
Showcase products with high-quality images to customers, enhancing the sales experience.
Product Details and Descriptions
Access detailed product information, including descriptions, specifications, pricing, and availability.
Catalog Customization
Customize the catalog to display only relevant products for each customer segment.
PDF Catalog Generation
Generate professional-looking PDF catalogs for customers or internal use.
Customer Database Management
Maintain a centralized database of customer information, including contact details, purchase history, and communication records.
Contact History
Track all interactions with customers, including calls, emails, and meetings.
Customer Segmentation
Segment customers based on various criteria, such as purchase history, demographics, and interests.
Offline Access to Data and Features
Continue to work with the app even when an internet connection is unavailable.
`Data Synchronization when Online
Automatically synchronize data with the central database when an internet connection is restored.
Integration with ERP and Accounting Systems
Seamlessly integrate with popular ERP and accounting systems (e.g., QuickBooks, Xero, MYOB, Zoho, SAP B1, NetSuite, Alegra).
Sales Reports
Generate reports on sales performance, including sales trends, top-selling products, and customer activity.
Customer Activity Reports
Track customer interactions and identify key performance indicators (KPIs) for sales representatives.
User Roles and Permissions
Define user roles and permissions to control access to different features and data within the app.
Data Encryption
Encrypt sensitive data, such as customer information and order details, to protect it from unauthorized access.
Secure Data Storage
Store data securely on secure servers with appropriate security measures in place.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 49.5

Business

USD 65

Countries & Languages

1
Countries served
10
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

EnglishGermanSpanishFrenchItalianPortugueseRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD

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