About Openser
Openser by OpenService is a high-performance IT service management platform designed to help organizations transition from reactive support to structured, proactive service delivery through strong alignment with ITIL best practices.
Openser Details
Vendor
OpenService
Year Launched
1995
Location
Regio Avenida Nº 109, Col. Regio Parque Industrial, Apodaca, N.L., Nuevo León 66633, Mexico
Deployment
cloud, web browser
Training Options
documentation, videos, live online, in person, demo
Countries Served
All Countries
Languages
English, Spanish
Users
IT service desk agents, Corporate IT managers, Technical support specialists, HR service administrators
Industries Served
Information technology, Corporate services, Human resources and enterprise services, Consulting services, Industrial sector
Tags
IT Asset Management, Openser, Openservice
Openser's In-App Market Place
Does Openser have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- The traffic-light view makes aging tickets stand out right away.
- Alexa and WhatsApp support give it a modern, easy-to-reach feel.
- It seems quick to roll out, which is great for teams that hate long setups.
- Initial setup comes with its own fee, which adds to the first bill.
- Live support timing may not suit teams working outside North and Latin America.
- The rules engine looks powerful, but smaller teams may struggle to manage it well.
Openser's Support Options
Email Address
info@openser.comContact
55 4163 7571