About Openstream EVA
Openstream EVA is an artificial intelligence software platform from Openstream designed to facilitate conversational AI experiences. It provides natural language understanding, dialogue management, and integration with third-party services so businesses can create interactive voice and chat interfaces. Openstream EVA supports various languages and can be customized to suit specific industry needs. The platform is designed to work across multiple channels, including web, mobile, and IoT devices, enabling organizations to reach their customers wherever they are. Key capabilities: natural language processing multi-channel support integration with APIs customizable conversational flows real-time analytics Best for: organizations that need to implement conversational AI applications for customer support and engagement.
Openstream EVA by Openstream is a conversational AI platform designed to deliver intelligent, multimodal chatbot experiences across industries. Built with a focus on natural language understanding and contextual awareness, EVA (Enterprise Virtual Assistant) enables businesses to automate customer interactions, streamline workflows, and enhance user engagement. Its core strength lies in its ability to support voice, text, and graphical interfaces, making it a versatile solution for enterprises seeking to modernize their customer service and internal operations. The user interface of Openstream EVA is designed with usability in mind. It offers a clean, modular dashboard that allows administrators to configure conversation flows, monitor bot performance, and manage integrations with ease. The platform supports drag-and-drop tools for building dialogue trees, which simplifies the development process for non-technical users while still offering advanced customization for developers. Functionally, EVA stands out with its support for multimodal interactions, including voice, text, and visual elements. It leverages AI and machine learning to understand user intent, manage context across sessions, and personalize responses.
Pros & Cons
- +Hallucination-free AI architecture ensures high accuracy and reliability through advanced Neuro-Symbolic design, reducing liability risks for enterprises.
- +Multimodal and empathetic interactions using avatars, voice, text, and gestures create more human-like and engaging conversations.
- +Enterprise-grade scalability enables seamless handling of complex, high-stakes use cases in industries like banking, healthcare, and insurance.
- +Explainable dialogue system provides full transparency by revealing the reasoning behind each response and action.
- +Goal-oriented design focuses on understanding user intent and assisting users step-by-step in achieving their objectives.
- −Enterprise-level pricing makes it a costly investment, potentially unsuitable for small or mid-sized businesses.
- −Advanced neuro-symbolic and multimodal setup may require significant technical expertise and customization time.
- −Public information is limited, with no transparent pricing, integration list, or detailed feature catalog available.
- −Steeper learning curve for developers due to the platform’s complexity compared to standard chatbot builders.
- −Heavy reliance on custom integration means overall performance depends on how well it fits into each business’s ecosystem.
Features
Key features
- Neuro-Symbolic Engine
- Uses a combination of neural (data-driven) and symbolic (rule-based reasoning) AI for logical, explainable, and hallucination-free dialogue, ensuring accurate, grounded responses.
- Multimodality
- Enables engagement across various modalities like Avatars, Text, Speech, Telephony, Gestures, and Images to mimic human communication more closely.
- Empathetic AI Agents
- Designed to understand and respond with emotion and personality, providing natural and empathetic conversations.
- AI Avatars & Virtual Agents
- Creation of fully trained, multimodal digital personas that embody the brand for customer service or internal co-pilot roles.
- Hallucination-Free Responses
- Patented technology focuses on superior knowledge extraction and processing from enterprise documents to prevent the AI from generating false or misleading information.
Additional features
- AI Virtual Agents
- Advanced virtual assistants for websites or apps without rigid scripts.
- AI Avatars
- Multimodal, branded entities for a visual and interactive experience.
- AI Voice Agents
- Natural, human-like conversation capabilities in any language for voice channels.
- Customer Service Solution
- Helps customers achieve goals through conversational AI on any channel, language, or device.
- Help Desk Solution
- Employee-facing conversational AI for HR, IT support, and company policy queries.
- Co-Pilots
- Employee productivity boosters that automate tasks and provide data insights.
- Infer Intent
- Ability to understand the user's underlying goal and work with them to achieve it.
- Knowledge Extraction & Activation
- Acquires and activates enterprise knowledge to train the AI agent and deliver personalized data from any source.
- Dialogue & Reasoning
- Neuro-symbolic AI for natural conversation, intention detection, and real-time dialogue generation.
- Explainable & Transparent AI
- Plan-based dialogue system that can explain its actions and proactively provide reasons for upcoming system actions.
- Enterprise Orchestration
- Can orchestrate multiple AI disciplines and integrate any Foundation Model needed for complex enterprise use cases.
- Secure & Compliant
- Built on a foundation of data governance, privacy protection, and ethical principles.
- Support for Local AI Models
- The Eva App runtime supports Local AI models and Neurosymbolic AI logic.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Openstream EVA
Openstream EVA is an artificial intelligence software platform from Openstream designed to facilitate conversational AI experiences. It provides natural language understanding, dialogue management, and integration with third-party services so businesses can create interactive voice and chat interfaces. Openstream EVA supports various languages and can be customized to suit specific industry needs. The platform is designed to work across multiple channels, including web, mobile, and IoT devices, enabling organizations to reach their customers wherever they are. Key capabilities: natural language processing multi-channel support integration with APIs customizable conversational flows real-time analytics Best for: organizations that need to implement conversational AI applications for customer support and engagement.
Openstream EVA Details
Openstream EVA's In-App Market Place
Does Openstream EVA have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), CHF (Fr)
Pros & Cons
- Hallucination-free AI architecture ensures high accuracy and reliability through advanced Neuro-Symbolic design, reducing liability risks for enterprises.
- Multimodal and empathetic interactions using avatars, voice, text, and gestures create more human-like and engaging conversations.
- Enterprise-grade scalability enables seamless handling of complex, high-stakes use cases in industries like banking, healthcare, and insurance.
- Explainable dialogue system provides full transparency by revealing the reasoning behind each response and action.
- Goal-oriented design focuses on understanding user intent and assisting users step-by-step in achieving their objectives.
- Enterprise-level pricing makes it a costly investment, potentially unsuitable for small or mid-sized businesses.
- Advanced neuro-symbolic and multimodal setup may require significant technical expertise and customization time.
- Public information is limited, with no transparent pricing, integration list, or detailed feature catalog available.
- Steeper learning curve for developers due to the platform’s complexity compared to standard chatbot builders.
- Heavy reliance on custom integration means overall performance depends on how well it fits into each business’s ecosystem.
Openstream EVA's Support Options
Email Address
contact@openstream.chContact
044 500 78 78Openstream EVA's Alternatives
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