OpenText Core Insight logo

OpenText Core Insight

by OpenText · Since 1991
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ActiveAvailable globallyCloud
Quick facts
VendorOpenText
Year launched1991
StatusActive
Location275 Frank Tompa Drive, Waterloo, ON N2L 0A1, Canada
Countries servedGlobal
Languages9
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About OpenText Core Insight

OpenText Core Insight is an eDiscovery software from OpenText that supports advanced technology-assisted review (TAR) and analytics for automated document review. It combines document review capabilities, workflow automation, and advanced analytics so users can improve efficiency in eDiscovery processes. This platform is designed to decrease review time and improve accuracy in identifying relevant documents. With the ability to deploy anywhere, it provides flexibility for teams working remotely or in various locations. Key capabilities: advanced TAR automated document review analytics support workflow automation flexible deployment Best for: legal professionals and organizations that need efficient eDiscovery solutions.

OpenText Core Insight is a cloud-based eDiscovery and document review platform developed by OpenText, tailored for legal teams and enterprises managing complex litigation and investigations. The user interface is designed for clarity and speed, offering interactive dashboards and visual analytics that allow users to monitor review progress, track reviewer activity, and evaluate trends across multiple cases. Its layout is intuitive, with streamlined navigation that supports both granular document inspection and high-level case management. Functionally, Core Insight distinguishes itself through advanced technology-assisted review (TAR) powered by continuous active learning. This enables legal professionals to surface the most relevant documents early in the review process, significantly reducing manual effort and improving precision. The platform supports automated data redaction for sensitive information such as PII, PCI, and PHI, and integrates AWS machine translation for multilingual document handling. With support for over 280 languages, it’s particularly effective for global legal teams. Repeatable workflows and centralized repositories allow for consistent processes across multiple matters, enhancing efficiency and reducing redundancy. Performance is a key strength of Core Insight.

Pros & Cons

Pros
  • Handles multilingual matters with support across 270–280+ languages
  • It is a robust legal document management tool that helps firms manage, store, and retrieve documents efficiently.
  • The predictive coding/Technology Assisted Review (TAR) platform is seen as best-in-class
  • It improve predictability and outcomes
  • OpenText's customer service for implementation and customization is often highlighted as being helpful.
Cons
  • The different products and teams within OpenText can make it difficult to navigate.
  • Users may face challenges with licensing that requires additional purchases to manage users.
  • The sync for desktop applications may need improvement.
  • Support for issues can be "hit or miss" with long resolution times.

Features

Key features

Technology‑assisted review (TAR)

Continuous active learning prioritizes key documents and highlights best passages

Multi‑language review

Accelerate review in 270–280+ languages for global matters

Advanced analytics

Social networking, communications, and visualizations surface key players and insights

Automated redaction

Protects PII, PCI, PHI with fast, pattern‑based redactions at scale

Cloud eDiscovery platform

End‑to‑end processing, ECA, review, analysis, and production in the cloud

Multi‑matter workflows

Centralize documents, reuse workflows, and reduce costs across cases

Additional features

Best passage highlighting

Shows the most relevant passage to speed reviewer decisions

Contextual diversity

Injects exploratory docs to avoid missed relevant material

Early case assessment

Front‑loaded analytics to identify key evidence faster

Repeatable workflows

Standardize processes and centralize intelligence for consistency

Defensible productions

Improve precision/recall for efficient, defensible outputs

Legal tech services

Consulting, managed review, investigations, breach response, forensics, and expert testimony

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
9
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseJapaneseChineseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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