About OPERA Cloud Property Management
OPERA Cloud Property Management is a property management software from OPERA that simplifies hotel and property operations. It combines reservation management, front office management, and housekeeping management so staff can manage guest experiences efficiently. This cloud-based solution allows for real-time updates and mobile accessibility, enabling hotel staff to respond to guest needs promptly. With comprehensive reporting features, it helps establishments analyze performance and make informed decisions. Key capabilities: reservation management front office management housekeeping management reporting tools mobile access Best for: hotel and property management professionals that need to manage operations and improve guest services effectively.
OPERA Cloud Property Management is a cloud based hotel property management system from Oracle Hospitality that serves as a central platform for running every key part of hotel operations from front desk workflows to guest services and reporting, and it is widely used by independent hotels as well as major global brands to modernise their technology and improve efficiency. It combines core functions such as reservations and room inventory, check‑in and check‑out, guest profile and loyalty management, billing and folio handling, housekeeping coordination, group reservations, and analytics in one unified system that can be accessed from anywhere via the internet, helping staff and managers work more flexibly across devices and locations. The platform’s cloud architecture reduces the need for on‑site servers and cuts IT overhead while supporting mobile enabled operations so teams can complete tasks on tablets or phones rather than being tied to a single workstation, speeding up routine processes and reducing queues at the front desk.
Pros & Cons
- +Enterprise scalability lets large hotel groups and global brands manage numerous properties in a single platform with consistent operations.
- +Robust revenue and rate management supports dynamic pricing, forecasting, and granular rate control across markets.
- +Strong guest CRM and profile tools help personalise stays and support loyalty and direct booking strategies.
- +Integrated POS and outlet posting streamlines revenue capture from restaurants, bars, spas, and ancillary services.
- +Cloud architecture reduces the need for on‑site infrastructure and supports remote access, updates, and scalability.
- −Complex implementation may require dedicated IT resources, vendor support, and extended rollout timelines.
- −Higher cost relative to SMB PMS solutions can make budgeting and ROI planning more challenging for smaller properties.
- −Training and change management are often needed to help staff adapt to deep, enterprise‑level features.
- −Dependency on reliable connectivity means performance can be affected by network issues at onsite locations.
- −Feature depth can be overwhelming for independent hotels or small properties that need only basic PMS functions.
Features
Key features
- Enterprise‑Grade Cloud PMS; A scalable, cloud‑native property management system that supports operations for hotels, resorts, casinos, and multi‑brand portfolios.
- Reservations and Front Desk Operations; Centralised tools for handling reservations, check‑ins/check‑outs, room assignment, group bookings, and loyalty integration.
- Guest Profile and CRM; Stores detailed guest histories, preferences, and segmentation to personalise service and drive repeat business.
- Integrated Revenue and Rate Management; Tools for dynamic pricing, rate plans, yield management, and forecasting to optimise revenue performance.
- Multi‑Property and Centralised Control; Supports unified management of many properties with shared data, consolidated reporting, and operational oversight.
Additional features
- Housekeeping and Maintenance Management; Tracks room status, schedules cleaning and maintenance workflows, and provides real‑time updates.
- Point‑of‑Sale (POS) and F&B Integration; Seamless posting of charges from restaurants, bars, spas, and outlets into guests’ folios.
- Business Intelligence and Reporting; Dashboards and analytic reports covering occupancy, revenue, operations, and trends.
- Mobile and Tablet Access; Interfaces designed for mobile and tablet devices to support staff working in real time from anywhere.
- APIs and Ecosystem Integrations; Connects with third‑party systems for payments, CRM, distribution, loyalty, and more through open integration frameworks.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About OPERA Cloud Property Management
OPERA Cloud Property Management is a property management software from OPERA that simplifies hotel and property operations. It combines reservation management, front office management, and housekeeping management so staff can manage guest experiences efficiently. This cloud-based solution allows for real-time updates and mobile accessibility, enabling hotel staff to respond to guest needs promptly. With comprehensive reporting features, it helps establishments analyze performance and make informed decisions. Key capabilities: reservation management front office management housekeeping management reporting tools mobile access Best for: hotel and property management professionals that need to manage operations and improve guest services effectively.
OPERA Cloud Property Management Details
OPERA Cloud Property Management's In-App Market Place
Does OPERA Cloud Property Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
20
Mini Apps
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PeopleSoft ELM Update Image Demo
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Oracle GoldenGate for Oracle
Data Integrator: Classic
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Oracle Essbase - BYOL
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Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)
Pros & Cons
- Enterprise scalability lets large hotel groups and global brands manage numerous properties in a single platform with consistent operations.
- Robust revenue and rate management supports dynamic pricing, forecasting, and granular rate control across markets.
- Strong guest CRM and profile tools help personalise stays and support loyalty and direct booking strategies.
- Integrated POS and outlet posting streamlines revenue capture from restaurants, bars, spas, and ancillary services.
- Cloud architecture reduces the need for on‑site infrastructure and supports remote access, updates, and scalability.
- Complex implementation may require dedicated IT resources, vendor support, and extended rollout timelines.
- Higher cost relative to SMB PMS solutions can make budgeting and ROI planning more challenging for smaller properties.
- Training and change management are often needed to help staff adapt to deep, enterprise‑level features.
- Dependency on reliable connectivity means performance can be affected by network issues at onsite locations.
- Feature depth can be overwhelming for independent hotels or small properties that need only basic PMS functions.
OPERA Cloud Property Management's Support Options
Email Address
support@opera.comDocumentation
https://docs.operacloud.com/Community Forums
https://community.opera.com/Chatbot
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