About OpinionPod
OpinionPod is an online reputation management platform. It helps businesses improve online ratings by collecting positive reviews, monitoring new reviews across various sites, and generating referrals from satisfied customers.
OpinionPod is an online reputation management tool designed for businesses of all sizes to monitor and improve their digital presence. The platform focuses on increasing the volume of positive reviews, monitoring for new feedback across supported sites, and mitigating negative opinions before they are published. Key features include active review monitoring with notifications, AI-powered sentiment analysis to distill actionable insights from customer feedback, and website widgets to showcase positive reviews. It also includes a lead generation component that encourages satisfied customers to provide referrals. Pricing is structured in three tiers (Starter, Standard, Premium) with monthly and annual billing options, and a 7-day free trial is available for all plans. The service is web-based and supports integrations with numerous review sites like Google, Facebook, Yelp, and TripAdvisor.
Pros & Cons
- Automates the process of collecting and monitoring online reviews.
- Provides AI-powered sentiment analysis to understand customer feedback at a deeper level.
- Includes lead generation tools to leverage happy customers for referrals.
- Offers a 7-day free trial for all pricing plans.
- Integrates with a wide range of popular review platforms.
- Automatic review importing is limited to a specific list of supported sites.
- The number of SMS invitations and AI responses is capped based on the pricing plan.
- No phone support is offered; contact is via an on-site form.
Features
Key features
Notifies users of new customer reviews published on the internet, allowing for quick responses.
Utilizes Aspect-Based Sentiment Analysis to track customer feelings about specific aspects of a business.
Turns positive reviews into new leads by asking happy customers for referrals.
Showcases positive reviews directly on a business's website using customizable widgets.
Uses AI to generate ideas for how to respond to customer reviews.
Additional features
Send review requests to customers via SMS.
Creates a public-facing page to display reviews.
Displays reviews on a company's Facebook page.
Provides a QR code for customers to easily leave a review.
Tracks review performance and customer sentiment over time.
Allows for bulk import of review data.
Supports multiple users with different permission levels on higher-tier plans.
Pricing
Monthly plans
- 50 SMS Invitations
- 3 Profiles
- Weekly Review Import
- Lead Generation
- Public Profile
- Widgets
- Facebook Tab
- QR Code
- Everything In Starter
- 300 SMS Invitations
- 5 Profiles
- 50 AI Responses
- 2 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
- Everything In Starter
- 1000 SMS Invitations
- 10 Profiles
- 200 AI Responses
- 10 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
Annual plans
- 50 SMS Invitations
- 3 Profiles
- Weekly Review Import
- Lead Generation
- Public Profile
- Widgets
- Facebook Tab
- QR Code
Equivalent to $33/mo.
Source: vendor pricing page →- Everything In Starter
- 300 SMS Invitations
- 5 Profiles
- 50 AI Responses
- 2 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
Equivalent to $66/mo.
Source: vendor pricing page →- Everything In Starter
- 1000 SMS Invitations
- 10 Profiles
- 200 AI Responses
- 10 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
Equivalent to $108/mo.
Source: vendor pricing page →Countries & Languages
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Billing currencies
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About OpinionPod
OpinionPod is an online reputation management platform. It helps businesses improve online ratings by collecting positive reviews, monitoring new reviews across various sites, and generating referrals from satisfied customers.
OpinionPod Details
OpinionPod's In-App Market Place
Does OpinionPod have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 50 SMS Invitations
- 3 Profiles
- Weekly Review Import
- Lead Generation
- Public Profile
- Widgets
- Facebook Tab
- QR Code
- Everything In Starter
- 300 SMS Invitations
- 5 Profiles
- 50 AI Responses
- 2 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
- Everything In Starter
- 1000 SMS Invitations
- 10 Profiles
- 200 AI Responses
- 10 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
Annual plans
- 50 SMS Invitations
- 3 Profiles
- Weekly Review Import
- Lead Generation
- Public Profile
- Widgets
- Facebook Tab
- QR Code
Equivalent to $33/mo.
Source: vendor pricing page →- Everything In Starter
- 300 SMS Invitations
- 5 Profiles
- 50 AI Responses
- 2 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
Equivalent to $66/mo.
Source: vendor pricing page →- Everything In Starter
- 1000 SMS Invitations
- 10 Profiles
- 200 AI Responses
- 10 Team Members
- Sentiment Analysis
- Daily Review Import
- CSV Import
Equivalent to $108/mo.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Automates the process of collecting and monitoring online reviews.
- Provides AI-powered sentiment analysis to understand customer feedback at a deeper level.
- Includes lead generation tools to leverage happy customers for referrals.
- Offers a 7-day free trial for all pricing plans.
- Integrates with a wide range of popular review platforms.
- Automatic review importing is limited to a specific list of supported sites.
- The number of SMS invitations and AI responses is capped based on the pricing plan.
- No phone support is offered; contact is via an on-site form.
OpinionPod's Support Options
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