About OPX
OPX is a modeling software from Corporate Modelling Services that focuses on operational performance improvement. It provides capabilities for data analysis, simulation modeling, and reporting so users can improve decision-making and operational strategies. The software is designed to handle complex scenarios and enables users to visualize potential outcomes based on various input parameters. Additionally, OPX includes features that allow for integration with existing systems, making it versatile for different business environments. Key capabilities: data visualization simulation modeling performance reporting predictive analytics integration support Best for: operational managers and analysts that need to assess and improve organizational performance.
OPX (Operational Productivity Solution) from Corporate Modelling Services is an award-winning, AI-enabled software designed for next-generation back-office optimisation and driving excellence in operations. Its primary goal is to centralise operational insight, eradicate service delivery bottlenecks, and boost efficiency, resulting in significant cost reduction for large enterprises. The platform is built around trailblazing AI functionalities, including AI Skill-Based Capacity Planning and Automated Skills-Based Allocation, which intelligently distributes work to the right person at the right time based on granular skill requirements. Further distinguishing features include AI-Powered Message Classification, Failure Demand Reporting, Scriptflow for SME capacity enhancement, and a powerful Business Process and Rules Engine. Its core promise of full workstream integration is supported by native connections for IEX and RPA, ensuring holistic management of both human and robotic resources on a single, low-code platform. The system's performance metrics are compelling, with the company claiming it typically improves workforce productivity by 40% from activation.
Pros & Cons
- +Boosts workforce productivity by up to 40% through AI-led optimisation.
- +Provides real-time operational insights and granular analytics.
- +Reduces costs and failure demand across back-office operations.
- +Supports hybrid and remote worker management effectively.
- +Offers rapid low-code deployment for faster implementation.
- −No transparent public pricing details available.
- −Limited information on supported languages and localization.
- −Lack of a public in-app marketplace for third-party extensions.
- −Community forums or peer support options not provided.
- −No clear published list of prebuilt integrations.
Features
Key features
- Real-time Allocation
- Distributes work dynamically to the right person at the right time.
- ScriptFlow
- Guides employees with automated workflows and decision logic.
- Operational Dashboards
- Provides KPI tracking, drill-down reports, and analytics.
- AI Capacity Planning
- Aligns workforce skills and demand with scenario modelling.
- Low-Code Deployment
- Enables rapid setup and customization without heavy coding.
- Blended Planning
- Integrates with systems like NICE IEX for front and back-office unification.
- RPA Integration
- Connects with robotic process automation tools for efficiency.
Additional features
- Real-Time Work Allocation
- Automates task distribution based on priority and skill.
- ScriptFlow Engine
- Enhances SME capacity with guided workflows and decision support.
- KPI Dashboards
- Delivers bespoke reports, hierarchical analytics, and insights.
- AI Skill-Based Planning
- Uses AI for capacity planning and workforce alignment.
- Failure Demand Reporting
- Identifies and reduces unnecessary work demand.
- Business Rules Engine
- Automates compliance, escalation, and process enforcement.
- Hybrid Worker Reporting
- Monitors performance of in-office and remote employees.
- Bespoke Reports
- Customizable reporting and MI insights for operations leaders.
- RPA & API Integration
- Connects with robotic process automation and external systems.
- Drill-Down Analytics
- Enables granular exploration of workloads and performance trends.
- Real-Time Decision Support
- Optimizes workload instantly for urgent or high-priority tasks.
- Quality Monitoring
- Tracks errors, complaints, and rework to improve consistency.
- Low-Code Flexibility
- Customizes workflows and processes quickly without heavy development.
- SLA & Priority Management
- Ensures deadlines and high-priority cases are met.
- Alerts & Escalations
- Automates notifications for workload balancing and risks.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About OPX
OPX is a modeling software from Corporate Modelling Services that focuses on operational performance improvement. It provides capabilities for data analysis, simulation modeling, and reporting so users can improve decision-making and operational strategies. The software is designed to handle complex scenarios and enables users to visualize potential outcomes based on various input parameters. Additionally, OPX includes features that allow for integration with existing systems, making it versatile for different business environments. Key capabilities: data visualization simulation modeling performance reporting predictive analytics integration support Best for: operational managers and analysts that need to assess and improve organizational performance.
OPX Details
OPX's In-App Market Place
Does OPX have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), MXN ($), NZD ($), SGD ($), HKD ($)
Pros & Cons
- Boosts workforce productivity by up to 40% through AI-led optimisation.
- Provides real-time operational insights and granular analytics.
- Reduces costs and failure demand across back-office operations.
- Supports hybrid and remote worker management effectively.
- Offers rapid low-code deployment for faster implementation.
- No transparent public pricing details available.
- Limited information on supported languages and localization.
- Lack of a public in-app marketplace for third-party extensions.
- Community forums or peer support options not provided.
- No clear published list of prebuilt integrations.
OPX's Support Options
Email Address
info@corporatemodelling.comContact
+44 (0) 14146 12279OPX's Alternatives
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