About ORBUS Single Window
ORBUS Single Window is a software platform from GAINDE 2000 that facilitates the management of international trade processes. It provides features such as document automation, real-time tracking, and regulatory compliance support so users can simplify their import and export operations. This platform centralizes information from various stakeholders, allowing for improved communication and efficiency in trade activities. Additionally, ORBUS Single Window helps users navigate complex regulations and reduces delays associated with documentation. Key capabilities: document management tracking system regulatory compliance stakeholder communication data integration Best for: businesses and trade organizations that need to simplify and manage international trade transactions effectively.
ORBUS is a National Single Window system designed to digitize and simplify international trade, primarily deployed in West Africa (pioneered by GAINDE 2000 in Senegal). In 2026, it serves as the central digital nervous system for importers and exporters, connecting over 30 government agencies, banks, and transport companies into one paperless workflow.
Pros & Cons
- +Massive Time Savings: Can reduce port clearance times from 14 days to under 48 hours.
- +Virtually eliminates the "hidden costs" and bribery risks associated with physical paper processing.
- −Requires a certain level of digital literacy and internet access that some small-scale traders may lack.
- −If the central server or national internet backbone goes down, all trade at the port can come to a standstill.
Features
Key features
- Unified Import/Export Filing
- A single digital portal where a trader submits one set of data that is automatically routed to customs, port authorities, and inspectors.
- Electronic Certificate of Origin
- Enables the digital issuance and verification of trade documents, removing the need for physical stamps and couriers.
- Automated Duty & Tax Calculation
- Instantly calculates exactly what a trader owes based on the current national tariff and the cargo's Harmonized System (HS) code.
Additional features
- Real-Time Shipment Tracking
- Provides a live "progress bar" for every document in the clearance process.
- Integrated Payment Gateway
- Allows traders to pay all duties, port fees, and inspection costs through a single digital transaction.
- Compliance Pre-Verification
- Automatically checks if a shipment requires specific health, environmental, or safety permits before it arrives.
- Digital Signature Support
- Utilizes legally binding electronic signatures for all official trade declarations.
- Multilingual Interface
- Supports French and English to facilitate cross-border trade in the ECOWAS region.
- Historical Trade Data Warehouse
- Provides governments with deep analytics on trade volumes, revenue trends, and smuggling risks.
- Mobile Field App for Inspectors
- Allows port inspectors to upload photos and inspection notes directly from the dock.
- Interoperability with Global Customs
- Designed to share data with international systems (like ASYCUDA) for smoother global logistics.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About ORBUS Single Window
ORBUS Single Window is a software platform from GAINDE 2000 that facilitates the management of international trade processes. It provides features such as document automation, real-time tracking, and regulatory compliance support so users can simplify their import and export operations. This platform centralizes information from various stakeholders, allowing for improved communication and efficiency in trade activities. Additionally, ORBUS Single Window helps users navigate complex regulations and reduces delays associated with documentation. Key capabilities: document management tracking system regulatory compliance stakeholder communication data integration Best for: businesses and trade organizations that need to simplify and manage international trade transactions effectively.
ORBUS Single Window Details
ORBUS Single Window's In-App Market Place
Does ORBUS Single Window have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
West African CFA franc(CFA)
Pros & Cons
- Massive Time Savings: Can reduce port clearance times from 14 days to under 48 hours.
- Virtually eliminates the "hidden costs" and bribery risks associated with physical paper processing.
- Requires a certain level of digital literacy and internet access that some small-scale traders may lack.
- If the central server or national internet backbone goes down, all trade at the port can come to a standstill.
ORBUS Single Window's Support Options
Contact
+221 33 859 39 99ORBUS Single Window's Alternatives
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