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Orchid Event Solutions

by Orchid Event Solutions · Since 2006
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ActiveAvailable globallyCloud
Quick facts
VendorOrchid Event Solutions
Year launched2006
StatusActive
Location175 South West Temple, Suite 30 Salt Lake City, Utah 84101, US
Countries servedGlobal
Languages10
Integrations
Free tier
Free trial
Contact salesYES

About Orchid Event Solutions

Orchid Event Solutions is a convention housing software from Orchid Event Solutions that helps manage attendee room blocks through capable and efficient reservation services. It combines housing management, attendee reservations, and registration integration so that event planners can efficiently coordinate accommodations for attendees. The platform also supports hotel communication and provides customer service to ensure a smooth housing use. Orchid Event Solutions is designed to handle various aspects of event housing, simplifying the process for planners and attendees alike. Key capabilities: housing management attendee reservations registration integration hotel communication customer service Best for: event planners that need effective management of attendee accommodations.

Orchid.Events is a powerful event housing management platform that specializes in simplifying and optimizing the convention and event housing process. With over two decades of experience, Orchid.Events connects people through a unique combination of personalized service and innovative technology. The platform is designed to remove the complexities of managing hotel accommodations for large-scale events, conventions, and expos. It ensures attendees, exhibitors, and VIPs can easily book suitable hotel rooms while organizers maintain full visibility and control over room allocations and contracted blocks. Orchid.Events provides an intuitive reservation website tailored to each event, integrating real-time availability, secure booking options, and customizable configurations to meet every client’s needs. By automating hotel inventory tracking, attendee management, and reporting, the software significantly reduces administrative workloads while enhancing attendee satisfaction. Its dedicated support team ensures seamless coordination between event organizers and partner hotels, preventing overbooking and ensuring that all guests are treated with care. In essence, Orchid.Events empowers event planners to focus on the creative and strategic aspects of their events while it handles all logistical details of accommodation management efficiently and reliably.

Pros & Cons

What users like
  • +Streamlines and automates hotel booking management for smoother event coordination.
  • +Enhances attendee experience through intuitive, user-friendly hotel booking portals.
  • +Reduces administrative workload by simplifying reservation tracking and communication processes.
  • +Ensures transparency and provides real-time updates on all room statuses.
  • +Delivers excellent customer service with responsive and personalized booking assistance.
What users flag
  • Focuses mainly on housing, lacking features for broader event logistics.
  • Requires integration with other event tools for complete management capabilities.
  • Needs stable internet connectivity for accessing full platform functionality.
  • Offers limited analytics depth compared to comprehensive event management platforms.

Features

Key features

Hotel Room Block Management – Manages contracted room inventories, ensuring all rooms are properly allocated and tracked to avoid shortages or overbooking.
Attendee Reservation Website – Provides a custom booking portal where attendees can select hotels, view rates, and book rooms with ease.
Real-Time Room Tracking – Offers live visibility into hotel room availability, occupancy rates, and reservation progress.
Automated Booking System – Streamlines the entire booking process by reducing manual input and minimizing human error.
Dedicated Customer Support – Ensures attendees and organizers receive timely assistance before, during, and after events.
Event Reporting Tools – Delivers detailed analytics and performance reports on bookings, hotel performance, and attendee behavior.
VIP & Exhibitor Management – Simplifies handling of special guests and exhibitors’ accommodation requirements with priority booking features.

Additional features

Contracted Hotel Room Management – Tracks, manages, and optimizes room block allocations across multiple hotels.
Custom Reservation Portals – Builds branded, intuitive reservation websites for attendees to make easy hotel bookings.
Automated Confirmation & Notifications – Sends instant booking confirmations and updates to users.
Real-Time Data Access – Allows event organizers to monitor reservations and availability instantly.
Payment & Invoice Processing – Integrates secure payment collection and automated invoice generation.
Multi-Hotel Coordination – Manages bookings across numerous partner hotels for large events.
VIP and Group Housing Tools – Provides priority access and special handling for group bookings or VIPs.
Customizable User Interface – Enables organizers to tailor the reservation platform to match their brand aesthetics.
Comprehensive Analytics Dashboard – Generates insights to evaluate booking patterns and optimize housing strategies.
24/7 Customer Assistance – Offers around-the-clock support for guests and event managers to resolve issues promptly.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
15
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇸🇬SGD🇭🇰HKD🇨🇭CHF🇸🇪SEK🇳🇿NZD🇲🇽MXN🇿🇦ZAR

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