Order Chimps logo

Order Chimps

by Order Chimps · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorOrder Chimps
Year launched2020
StatusActive
Location1 Beauchamp Court, 10 Victors Way, Barnet, England, EN5 5TZ
Countries servedGlobal
Languages9
Integrations1+
Free tier
Free trial
Contact sales

About Order Chimps

Order Chimps is a restaurant POS software from Order Chimps that supports efficient management of restaurant operations. It combines order management, inventory tracking, and reporting features so restaurant owners can easily manage sales and resources. The system includes support for mobile and online orders, employee management tools, and customer relationship management features to improve service quality. Additionally, it provides real-time analytics to help track performance and make informed decisions. Key capabilities: order management inventory tracking reporting features employee management customer relationship management Best for: restaurant owners that need a comprehensive solution for managing daily operations and improving service efficiency.

*Order Chimps by Order Chimps* is a modern restaurant POS software tailored to streamline point-of-sale operations for restaurants, cafes, and quick-service businesses. Its primary goal is to simplify order management, enhance customer service, and provide actionable insights through detailed analytics. Key features include real-time order processing, inventory tracking, multi-channel sales integration, customizable menus, and comprehensive reporting tools. The software’s modular design caters to diverse restaurant types, from single-location establishments to multi-chain enterprises, making it a versatile choice for the foodservice industry. *Order Chimps by Order Chimps* delivers an impressive range of features that cover the core needs of restaurant operations. Its order management system supports dine-in, takeaway, and online orders, offering flexibility for restaurants with diverse service models. The software’s inventory tracking is robust, providing real-time updates and automated alerts to prevent stockouts or overstocking. One standout feature is the built-in CRM module, which tracks customer preferences and purchase history, enabling targeted marketing campaigns and loyalty programs. Additionally, the software offers multi-language support, making it a suitable choice for international markets.

Pros & Cons

What users like
  • +Unified Order Management: Combines online and on-site orders for a centralized view.
  • +Improved Efficiency: Streamlines tasks like order taking, payment processing, and inventory management.
  • +Enhanced Customer Experience: Offers mobile ordering, reservations, loyalty programs, and digital menus.
  • +Increased Revenue: Expands reach through online ordering, subscriptions, and gift vouchers.
  • +Reduced Costs: Minimizes staffing needs with self-service options and eliminates delivery platform commissions.
  • +Data-Driven Insights: Provides customer data and sales analytics for informed decision-making.
  • +Flexibility: Offers hybrid POS (cloud-based and on-premise) for adaptability.
  • +Improved Customer Engagement: Enables targeted marketing campaigns with email marketing and loyalty programs.
What users flag
  • Potential Upfront Costs: Implementing the system might require an initial investment.
  • Technical Challenges: Risk of technical issues or downtime.
  • Staff Training: Employees may need training to adapt to the new system.
  • Integration Complexity: Integrating with existing systems could be time-consuming.
  • Cybersecurity Risks: Protecting customer data and preventing cyberattacks is crucial.

Features

Key features

Simplified Operations & Increased Efficiency
Streamlines tasks like order processing, reservations, and table management.
Improved Customer Engagement
Offers features for mobile table ordering, mobile payments, and deals & loyalty programs.
Hybrid POS
Provides a combination of cloud-based and on-premise functionalities for flexibility.
Takeaway & Delivery Management
Supports Click & Collect and delivery options.

Additional features

Mobile Table Ordering
Allows customers to order directly from their devices.
Mobile Payments
Enables contactless payments for faster transactions.
Reservations
Manages online and in-person reservations.
Table Side Ordering
Streamlines order taking at tables.
Hybrid POS
Combines cloud and on-premise functionalities.
Control Hub
Centralizes settings and customization options.
Digital Menu
Enables easy menu updates and visual presentation.
Deals & Promotions
Create and manage deals, vouchers, and promotions.
Email Marketing
Reach customers with targeted email campaigns.
Loyalty 360°
Implement a loyalty program to reward repeat customers.
Click & Collect
Manage online orders for pick-up at the restaurant.
Delivery
Partner with delivery providers for seamless deliveries (might require additional integrations).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

GBP 45

Pro

GBP 75

Countries & Languages

Global
Countries served
9
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchJapaneseChinese

Billing currencies

🇬🇧GBP

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