Order Digital logo

Order Digital

by Order Digital · Since 2020
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Active1+ countriesCloud
Quick facts
VendorOrder Digital
Year launched2020
StatusActive
LocationWestminster Road, Macclesfield, Manchester, UK
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About Order Digital

Order Digital is a digital management software from Order Digital that supports the organization and monitoring of digital assets. It combines features such as access control, content monitoring, and reporting tools so users can effectively manage their digital resources. The platform allows for the blocking of unavailable pages to ensure that users can focus on accessible content. With reliable tracking capabilities, users can assess the usage and performance of their digital assets with ease. Key capabilities: access control content monitoring reporting tools digital asset tracking user management Best for: digital asset managers that need to efficiently oversee and report on digital resource accessibility.

Order Digital offers a compelling solution for takeaways and restaurants that want to build their own branded online ordering channel without giving away a slice of every sale. By providing a fully custom website and native mobile apps, the software empowers businesses to own their customer relationship and maximize profits. With no commission on orders, restaurants retain more margin, and they can use built-in loyalty systems to encourage repeat customers. The platform gives powerful marketing tools — including AI-driven promotions and email/SMS campaigns — so businesses don’t just take orders but actively grow their customer base. Delivery zones, pre-ordering, and order slots give operational flexibility, while Google Order integration enables additional visibility. Support is UK-based, and the packages include optional hardware for order fulfilment. For UK-based takeaways serious about scaling without the commission burden, Order Digital delivers a modern, effective, and brand-centric ordering platform.

Pros & Cons

What users like
  • +Lets restaurants reclaim control by offering direct orders with zero commission.
  • +Provides full brand experience through custom website and native mobile applications.
  • +Advanced loyalty and promotional tools help retain customers and boost repeat business.
  • +Delivery zone management gives fine control over logistics and cost.
  • +Marketing support and AI-powered campaigns drive local customer acquisition efficiently.
What users flag
  • Requires some digital maturity to fully leverage loyalty and AI marketing features.
  • Hardware (iPad and printer) dependency could raise operational complexity.
  • Limited to UK market — less useful for restaurants outside the UK.
  • No in-app marketplace means fewer third-party extensions or plugins.

Features

Key features

Branded Website
Provide takeaways with their own website to take orders
Native iOS & Android Apps
Fully branded apps for customers to order from
Loyalty System
Points-based rewards to encourage repeat orders
Pre-Ordering
Customers can place orders ahead of time for a later pickup or delivery

Additional features

Branded Website
A custom online ordering site built specifically for the restaurant’s brand.
Branded Mobile Apps (iOS & Android)
Dedicated apps customers can download to order directly.
Loyalty / Points System
Customers earn points for purchases, encouraging repeat orders.
Pre-Order Functionality
Allows customers to schedule orders for a future time.
Auto-Generated Receipts
Sends customers automatic digital receipts after each order.
Delivery Zone Setup
Lets restaurants define delivery areas and set different fees per zone.
Google Order Integration
Enables customers to place orders directly through Google search.
Email Marketing / SMS Campaigns
Tools to send promotions or updates to customers.
AI-Driven Promotions
Automatically suggests targeted offers to increase customer return rates.
Google Review Collector
Encourages customers to leave reviews after ordering.
Order Slots
Controls how many orders can be accepted at specific times.
Menu Management
Edit and update menu items instantly.
Order Management Dashboard
View, accept, and process orders in one place.
Reporting & Analytics
Shows sales, customer behavior, and order statistics.
Customer Management
Stores customer profiles and order history.
Mobile Phone-Ordering
Redirects callers to the restaurant’s online ordering system.
Hardware Support (iPad + Printer)
Optional devices to print orders and manage workflow.
UK-Based Support
Access to customer service and help resources.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

ENTERPRISE

GBP 95

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

🇺🇰UK

Interface languages

English

Billing currencies

🇬🇧GBP

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