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Orderry

by Orderry · Since 2014
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Active1+ countriesCloud
Quick facts
VendorOrderry
Year launched2014
StatusActive
LocationOrderry Technologies Headquarters: 123 Main Street, Anytown, USA
Countries served1+
Languages11
Integrations11+
Free tier
Free trial
Contact sales

About Orderry

Orderry is an all-in-one platform from Orderry that manages jobs, sales, customers, inventory, and finances for service businesses and repair shops. It includes web and mobile applications, providing features such as repair shop software, service business software, and small business software, so users can maintain control of their operations. Orderry offers tools tailored for computer repair and other service-oriented industries, allowing teams to work efficiently within their existing workflows. The platform supports businesses in tracking job progress, managing customer relationships, and overseeing inventory levels. Key capabilities: job management customer relationship management inventory tracking financial management mobile access Best for: small businesses that need comprehensive management solutions for service and repair operations.

Orderry by Orderry is a powerful management software designed specifically for computer repair shops and service businesses that need to streamline their operations. With its robust suite of features, Orderry covers everything from repair ticketing and customer management to inventory and financial reporting. Designed as a cloud-based platform, it allows users to manage their business from anywhere, simplifying the process of keeping track of repairs, managing employees, and improving customer satisfaction. Key features include an advanced job tracking system, inventory and parts management, customer communication tools, and insightful analytics and reporting, all of which empower computer repair shops to operate more efficiently and boost profitability. Orderry integrates seamlessly with other essential business tools, enhancing its versatility. It offers compatibility with popular payment processing solutions, enabling smooth transactions and reducing the need for manual data entry. As a cloud-based software, Orderry is accessible on any device with internet access, making it ideal for shops with technicians or managers who work on-site and off-site.

Pros & Cons

What users like
  • +Streamlined Operations: Automates many manual tasks, saving time and reducing errors.
  • +Improved Efficiency: Optimizes workflow and resource allocation.
  • +Enhanced Customer Service: Provides better visibility into job status and communication with customers.
  • +Data-Driven Decisions: Offers valuable insights through analytics and reporting.
  • +Mobile Flexibility: Allows for remote work and on-site job management.
  • +Scalability: Can adapt to the growth of your business.
  • +Customization: Offers flexibility to tailor the software to specific business needs.
  • +Integration Capabilities: Integrates with other tools and software to streamline operations.
What users flag
  • Learning Curve: May require some initial training and adjustment for users.
  • Internet Dependency: Relies on a stable internet connection for optimal performance.
  • Cost: Subscription fees may be a factor for some businesses.
  • Potential for Technical Issues: Like any software, there's a risk of technical glitches or downtime.
  • Data Security: Requires robust security measures to protect sensitive customer and business data.

Features

Key features

1. Work Order Management
Create, manage, and track work orders for service businesses.
2. Estimating
Generate estimates for clients without impacting inventory or payroll calculations.
3. Record Keeping
Maintain detailed records of jobs, clients, services, materials, and payments.
4. Job Scheduling
Schedule jobs in advance to manage workload and resources effectively.
5. Forms & Templates
Utilize customizable forms, templates, and directories to streamline quoting and invoicing.
6. Lead Routing & Management
Convert leads into work orders with efficient routing and communication tracking.
7. Offline & Online Sales
Manage both in-person and online sales with features like pricing, payment processing, and marketplace integrations.
8. Inventory Management
Track inventory levels, conduct stocktaking, and manage bin locations and serialization.
9. Reporting & Analytics
Gain insights into business performance with reports on inventory, work orders, employees, and finances.
10. Workforce Management
Track employee activity, manage permissions, and automate payroll processes.
11. Integrations
Connect Orderry with various services like VoIP, SMS providers, accounting software (QuickBooks & Xero), and productivity tools (Zapier).

Additional features

1. Work Order Management
Create, manage, and track work orders from initial intake to completion.
2. Repair Ticket Software
Specifically designed for repair-based businesses to manage repair tickets efficiently.
3. Job Scheduling
Schedule and prioritize jobs to optimize workflow and resource allocation.
4. Customer Database
Store and manage customer information, including contact details, purchase history, and preferences.
5. Customer Communication
Communicate with customers via email, SMS, or other channels to provide updates and resolve inquiries.
6. Inventory Management
Track inventory levels, reorder points, and stock movements.
7. Stocktaking
Conduct regular stocktaking to ensure accurate inventory counts.
8. Bin Management
Organize inventory within specific storage locations.
9. Employee Management
Manage employee information, including contact details, performance metrics, and payroll.
10. Employee Scheduling
Create and manage employee schedules to optimize labor costs.
11. Payroll Management
Process payroll, calculate taxes, and generate pay stubs.
12. Managerial Accounting
Track financial performance, including revenue, expenses, and profitability.
13. Company Insights
Gain insights into business performance through customizable reports and dashboards.
14. Assortment Analysis
Analyze product performance to optimize inventory and pricing strategies.
15. Electronics Repair
For businesses repairing electronics like computers, smartphones, and gaming consoles.
16. Auto Business
For auto repair shops, detailing businesses, auto parts stores, and tire shops.
17. Services
For businesses providing cleaning, funeral, and tailoring services.
18. Repair Shops
For general repair shops, yacht maintenance, bike shops, music stores, and jewelry stores.
19. Contractors
For field service businesses like HVAC, electrical, and plumbing.
20. Equipment Maintenance
For businesses that maintain and repair equipment.
21. Work Orders App
Manage work orders on the go, update job status, and capture photos.
22. Business Insights App
Monitor key performance indicators, analyze data, and make informed decisions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Start-Up

USD 69

Business

USD 99

Enterprise

USD 199

Countries & Languages

1
Countries served
11
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChinese (Simplified)JapaneseKorean

Billing currencies

🇺🇸USD

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