oscare logo

oscare

by AOK Systems GmbH · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorAOK Systems GmbH
Year launched1999
StatusActive
LocationKortrijker Straße 1, Bonn, Germany, 53177
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About oscare

Oscare by AOK Systems GmbH is an insurance management software platform designed to streamline the administration, processing, and analysis of insurance policies and related workflows.

Oscare by AOK Systems GmbH is an insurance management software platform designed to streamline the administration, processing, and analysis of insurance policies and related workflows. The platform primarily targets insurance providers, brokers, and agencies seeking to optimize operational efficiency while maintaining accurate records of client information, policy details, and claims. Its main purpose is to consolidate key insurance functions into a single, integrated environment, enabling organizations to reduce administrative overhead and improve service delivery. Key features of Oscare include policy lifecycle management, claims tracking, automated notifications, document management, reporting dashboards, and data analytics tools. By centralizing these functions, the platform helps insurers maintain control over operational workflows while ensuring regulatory compliance and accurate record-keeping.

Pros & Cons

Pros
  • It acts as a single, centralized system, so staff don't have to jump between different, disconnected software tools.
  • The system is highly reliable because it is built on the robust and globally proven SAP standard.
  • It handles massive amounts of data easily, which is crucial for large health insurance companies with millions of members.
  • You get the best of both worlds: a stable industry standard and the ability to customize it for unique needs.
  • It grows with you by incorporating new legal requirements and technological trends automatically through regular updates.
Cons
  • The initial setup and transition from old systems can be a massive, complex, and time-consuming technical project.
  • Because it is so large and all-encompassing, it can feel overwhelming for new employees to learn and master.
  • Depending on standard SAP software means you are somewhat reliant on the development roadmap of the SAP platform.
  • Small insurance providers might find the infrastructure requirements and costs associated with such a comprehensive platform quite high.
  • Customizing the "modular" parts still requires deep technical expertise, meaning you often need specialized consultants to make changes.

Features

Key features

SAP-Based Foundation

The platform is built on world-class SAP standard software, ensuring high performance, stability, and reliability for enterprise-wide processes.

Comprehensive GKV Coverage

It provides an all-in-one solution that covers all critical statutory health insurance tasks, including claims management, contribution collection, and customer service.

High Adaptability

The system features a universal, modular design that allows insurance companies to customize the software to fit their specific organizational rules and workflows.

Future-Proof Technology

oscare® utilizes advanced technologies like SAP S/4HANA and cloud integration to remain agile and ready for future digital innovations.

Integrated Data Management

It offers a centralized view of all customer and business partner data, ensuring consistency and accuracy across the entire insurance lifecycle.

Additional features

Stammdatenverwaltung

Provides a uniform, centralized view of all customer and business partner data for better organizational transparency.

Clientsbeziehungsmanagement

Offers effective process support for individual customer service and successful sales strategies.

Reporting and Inventory Management

Supports optimal material and data processing to ensure accurate inventory control within the insurance process.

Contribution Collection and Payment

Facilitates real-time tracking of accounts to manage all contribution-related booking and monitoring tasks.

Performance Management

Enables fast and secure handling of insurance claims and benefit processing.

Controlling and Statistics

Delivers holistic company management insights through a uniform view of all market and organizational data.

Open Interface Architecture

Supports the secure connection of third-party systems and external service providers for seamless workflow integration.

Automated Process Handling

Drives efficiency by automating routine insurance tasks such as address changes, report forwarding, and status updates.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
10
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇭🇰HKD

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