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About OutReach

OutReach is a revenue workflow platform from OutReach that helps sales, marketing, RevOps, and GTM teams win with AI-powered workflows. It provides AI agents for every use case, automated follow-ups, and analytics so teams can drive revenue success. The platform is designed to facilitate efficient communication and simplify processes through its intelligent automation features. OutReach supports various integrations, making it adaptable to existing systems and workflows. Key capabilities: AI-driven workflows Automated follow-up tasks Comprehensive analytics Customizable reporting smooth integration with CRM tools Best for: sales, marketing, and revenue operations teams that need to improve their sales processes and improve communication effectiveness.

OutReach Details

Vendor
OutReach
Year Launched
2014
Location
333 Elliott Ave W #500 Seattle, WA 98119
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian.
Users
Sales Leadership, Sales Managers, Sales Development Representatives, Account Executives, Revenue Operations Professionals, Customer Success Managers.
Industries Served
Technology, Financial Services, Healthcare, Education, Retail, Manufacturing, Media & Entertainment, Professional Services, Telecommunications, Logistics.
Tags
Account Based Marketing, Call Recording, Campaign Management, Conversational AI Platform, Inside Sales, Lead Management, Sales Content Management, Sales Engagement Platform, Sales Enablement, Sales Force Automation, Sales Forecasting, Sales Tracking, Predictive Dialer, Predictive Lead Scoring

OutReach's In-App Market Place

Does OutReach have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (CHF), HKD (HK$), SGD (S$), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr)

Pros & Cons

  • Sales Automation: Outreach is a powerful tool for managing all sales engagement activities within a single platform, boosting productivity. It streamlines the sales process, targets prospects in real-time, and automates sales efforts. It enhances outbound sales and retention.
  • Email Management: Robust email automation features save time and effort in managing email communications. Users appreciate the ability to import and export data, send various message types, and manage email contacts efficiently.
  • Ease of Use: Outreach is considered to be user-friendly and has all the necessary features.
  • Integrations: Integrates well with other CRM and sales tools.
  • Customer Service: Users acknowledge helpful customer service and plenty of tutorials.
  • Cost: Pricing is not readily available and seems to be on the high-end.
  • Complexity: Can be complex to set up and requires proper training to use effectively.
  • Customer Support: Some users report issues with customer support, particularly billing.
  • Email Formatting and Integration: Encountered issues with email formatting and integration, lacking visually appealing email templates, and struggling with syncing contacts from Salesforce.

OutReach's Support Options

Email Address

hr@outreach.io

Chatbot

Available

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