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Ovations

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About Ovations

Ovations is a customer relationship management (CRM) software from Cendyn Ovations designed for the hospitality industry. It combines guest engagement tools, analytics features, and marketing automation so hoteliers can improve their customer relations. The platform allows hotels to gather guest data, analyze behavior trends, and execute targeted marketing campaigns effectively. Ovations facilitates personalized communication with guests and helps improve overall guest satisfaction. Additionally, it supports integrations with other hotel management systems, enabling a comprehensive approach to customer relationship management. Key capabilities: guest profiling data analytics targeted marketing integration support reporting tools Best for: hotel management teams that need to manage guest relationships and marketing initiatives efficiently.

Ovations Details

Vendor
Cendyn Ovations
Year Launched
Location
PGi Headquarters 1100 Circle 75 Pkwy SE Suite 900 Atlanta, GA 30339 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese
Users
Event Planners, Venue Managers, Ticket Sales Representatives, Marketing Managers, Customer Service Representatives, Event Attendees
Industries Served
Healthcare, Education, Finance, Retail
Tags
Event Management, Ticketing

Ovations's In-App Market Place

Does Ovations have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

12

Mini Apps

1. Eventbrite Integration: This add-on allows seamless integration with Eventbrite

one of the leading event management platforms

for ticketing and event registration.

2. Salesforce CRM Integration: This add-on enables synchronization with Salesforce CRM

allowing for efficient management of customer relationships and event data.

3. MailChimp Integration: This add-on integrates with MailChimp

a popular email marketing platform

for creating and sending targeted event promotion campaigns.

4. Social Media Sharing: This add-on provides social media sharing capabilities

allowing attendees to easily share event details with their networks on platforms like Facebook and Twitter.

5. Custom Reporting: This add-on offers advanced reporting capabilities

allowing users to generate custom reports and gain deeper insights into event performance and attendee data.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), CAD (C$), CHF, CNY (¥), SEK (kr), MXN ($)

Pros & Cons

  • User-friendly interface for easy event setup and management
  • Ability to sell tickets online for easy event promotion and sales
  • Real-time reporting and analytics for tracking ticket sales and event performance
  • Integration with social media platforms for easy event sharing and marketing
  • Customizable seating charts for easy event planning and organization
  • 24/7 customer support for any technical issues or questions
  • Mobile app for easy ticket scanning and check-in at events
  • Limited customization options for ticketing and event management
  • Steep learning curve for new users, leading to potential errors in setup and use
  • Lack of integration with other popular event management platforms or ticketing systems
  • High pricing compared to similar software on the market
  • Customer support can be slow to respond to inquiries or technical issues

Ovations's Support Options

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