PACK & SEND Live
About PACK & SEND Live
PACK & SEND Live is a logistics software platform from PACK & SEND Holdings Pty Ltd that supports real-time shipment tracking. It combines shipment visibility, customer communication, and delivery notifications so users can monitor their packages effortlessly. This platform is designed to keep customers informed about their shipments' status and delivery timelines. It allows businesses to manage logistics processes effectively and provides insights into shipment performance. Key capabilities: real-time tracking customer notifications delivery updates shipment history performance insights Best for: businesses and individuals that need reliable tracking and management of their shipping and logistics operations.
PACK & SEND is an award-winning Australian courier and logistics platform designed to help individuals and businesses send almost anything, anywhere. With more than 130 service centres across Australia and shipping access to over 220 countries, the platform delivers a strong blend of nationwide presence and global reach. Whether you’re sending small parcels, bulky freight, fragile items, or international consignments, PACK & SEND offers tailored solutions for a wide range of shipping needs. One of its standout strengths is flexibility. Customers can pack and ship items in-store or use the online self-service portal to get quotes, book shipments, pay, and print labels 24/7. The platform integrates with eCommerce stores through PACK & SEND Live, providing automated order fulfilment, inventory storage, and real-time shipping tools for online businesses. It also offers strong tracking features, smart online calculators, and optional shipping protection for added peace of mind. PACK & SEND’s packaging expertise is a major advantage. They specialise in handling fragile, oversized and high-value items using professional packing techniques that ensure safe delivery—something competitors often avoid.
Pros & Cons
- +PACK & SEND offers wide national coverage with more than 130 locations, making access convenient for most users.
- +The software tools provide fast quoting, easy booking, and full tracking visibility.
- +The platform integrates well with eCommerce stores, simplifying shipping and fulfilment.
- +They specialise in fragile, large, or high-value items that many couriers avoid.
- +Customer support is strong, with in-store assistance and phone support readily available.
- −Shipping times may vary depending on location and freight type.
- −Some services require visiting a physical store, which may be less convenient for remote users.
- −Large or complex shipments can involve additional handling costs.
- −The platform may feel overwhelming for users who only need basic shipping.
Features
Key features
- Worldwide Delivery – enables customers to ship parcels to 220+ countries with flexible air, sea, and express options.
- Advanced Packing Solutions – provides expert packing for fragile, oversized, valuable, or awkward items.
- 130+ Service Centres – offers nationwide access to shipping, packing, drop-off, and consultation services.
- Instant Online Quotes – allows users to get fast shipping estimates through the online calculator.
- Full Tracking Visibility – ensures senders can monitor parcel movements from dispatch to final delivery.
- eCommerce Fulfilment – integrates with online stores to pick, pack, store, and ship customer orders.
- Comprehensive Freight Options – supports everything from small parcels to pallets, crates, and large freight.
- Technology-Driven Tools – provides online booking, label printing, account-free checkout, and digital visibility.
- Same-Day and Local Delivery – offers fast courier solutions for urgent or metro-area shipments.
- Freight Plus Warranty – gives additional protection against loss or damage for extra peace of mind.
Additional features
- International Shipping – handles parcels, pallets, containers, excess baggage, and valuables for global delivery.
- Domestic Courier Services – provides local, metro, and interstate delivery tailored to timing and budget.
- Custom Packing Solutions – uses modern packaging methods for delicate or high-value items.
- eCommerce Integration – connects to online stores to automate order fulfilment and shipment processing.
- Warehouse & Fulfilment – supports storage, picking, packing, and dispatching of inventory.
- Instant Quote Tools – gives rapid pricing online without account registration.
- Online Self-Service – lets customers book, pay, and print labels anytime.
- Full Track & Trace – keeps customers updated throughout the shipping journey.
- Business Logistics Support – assists companies with bulk freight, regular sending, and cost optimisation.
- Local Experts Nationwide – ensures in-person support through service centres across major cities and regions.
- No Limits Shipping – accepts oversized, heavy, unusual, or fragile items that standard couriers refuse.
- Technology-Enabled Control – provides transparency, automation, and easy management for all shipments.
- Freight Warranty Protection – offers optional coverage for shipping risks.
- Specialised Services – supports art, antiques, electronics, furniture, and sensitive goods.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About PACK & SEND Live
PACK & SEND Live is a logistics software platform from PACK & SEND Holdings Pty Ltd that supports real-time shipment tracking. It combines shipment visibility, customer communication, and delivery notifications so users can monitor their packages effortlessly. This platform is designed to keep customers informed about their shipments' status and delivery timelines. It allows businesses to manage logistics processes effectively and provides insights into shipment performance. Key capabilities: real-time tracking customer notifications delivery updates shipment history performance insights Best for: businesses and individuals that need reliable tracking and management of their shipping and logistics operations.
PACK & SEND Live Details
PACK & SEND Live's In-App Market Place
Does PACK & SEND Live have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
AUD ($), USD ($), EUR (€), GBP (£), CAD ($), JPY (¥), NZD ($), SGD ($)
Pros & Cons
- PACK & SEND offers wide national coverage with more than 130 locations, making access convenient for most users.
- The software tools provide fast quoting, easy booking, and full tracking visibility.
- The platform integrates well with eCommerce stores, simplifying shipping and fulfilment.
- They specialise in fragile, large, or high-value items that many couriers avoid.
- Customer support is strong, with in-store assistance and phone support readily available.
- Shipping times may vary depending on location and freight type.
- Some services require visiting a physical store, which may be less convenient for remote users.
- Large or complex shipments can involve additional handling costs.
- The platform may feel overwhelming for users who only need basic shipping.
PACK & SEND Live's Support Options
PACK & SEND Live's Alternatives
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ShipAfrica
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