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About PagerDuty

PagerDuty is an incident management software from PagerDuty that helps organizations manage and respond to service disruptions. It combines alerting, on-call scheduling, and incident tracking so teams can effectively coordinate their responses to critical issues. The platform supports real-time notifications to ensure that the right personnel are alerted when incidents occur. Additionally, it provides integrations with various monitoring tools to gather relevant data for quicker resolution. Key capabilities: incident response on-call management automated escalations performance metrics integrations with third-party tools Best for: IT and DevOps teams that need to manage incidents and maintain service reliability.

PagerDuty Details

Vendor
PagerDuty
Year Launched
2006
Location
San Francisco, California, USA
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Chinese, Korean.
Users
Small businesses, large enterprises, IT teams, DevOps teams, customer support teams
Industries Served
IT, DevOps, Customer Support, Healthcare, Financial Services, Telecommunications, Media
Tags
AIOps Platforms, Application Performance Management, Data Center Management, Incident Management, ITSM, IT Management, IT Asset Management, Log Management, Network Management, Website Monitoring, Virtualization, Server Monitoring, Server Management

PagerDuty's In-App Market Place

Does PagerDuty have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), INR (₹), PHP (₱), NZD (NZ$), SGD (S$)

Pros & Cons

  • Comprehensive incident management
  • Extensive integrations
  • Real-time monitoring and alerting
  • Automation capabilities
  • Strong customer support
  • Can be expensive for small businesses
  • Steep learning curve
  • Overwhelming number of features for new users
  • Requires customization for optimal use
  • Limited offline functionality

PagerDuty's Support Options

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