About PakketMail
Shipping software for e-commerce and retail businesses. It provides integrations with shopping platforms, negotiated rates with multiple carriers (PostNL, DHL, DPD, etc.), and automated track & trace emails to customers.
PakketMail is a shipping solution designed for e-commerce stores and retail businesses, primarily focused on the Dutch market. The platform aims to save time and money by consolidating shipping operations. It offers integrations with major carriers like PostNL, DHL, and DPD, allowing users to access pre-negotiated shipping rates. Key features include direct plugins for e-commerce platforms such as WooCommerce and Prestashop, automated and customizable track & trace emails for customers, and a managed returns process. The service does not require minimum shipping volumes or long-term contracts. Pricing is not publicly listed; businesses must request a custom quote. Support is provided through a customer service team that handles inquiries and claims, but no live chat or public documentation is available.
Pros & Cons
- Integrates with multiple major shipping carriers like PostNL, DHL, and DPD.
- Offers direct plugins for popular e-commerce platforms.
- No minimum shipping volumes or long-term contracts required.
- Automates sending of track & trace emails to customers.
- Customer service team handles status inquiries and claims processes.
- The service appears to be primarily focused on the Dutch market.
- Does not feature an extensive internal marketplace for auxiliary third-party extensions.
- Requires direct merchant outreach to obtain customized contract terms for lower volumes.
- Lacks a dedicated mobile smartphone application for managing shipments on mobile devices.
- Restricts free open-community forum access for peer-to-peer technical troubleshooting.
Features
Key features
Ship packages via various carriers including PostNL, DHL, DPD, GLS, and UPS from a single platform.
Connect directly with popular webshop platforms like Bol.com, CCV Shop, Mijnwebwinkel, Picqer, Prestashop, and Woocommerce.
Automatically send personalized track and trace emails to customers in up to five languages.
Offers multiple options for handling return shipments from the Netherlands and internationally.
Provides access to competitive shipping rates based on the bundled volume of all customers.
Additional features
The support team handles status inquiries and claim processes on behalf of the user.
Provides an API for custom integrations for users who can program.
Allows for manual import of shipment data via CSV files for platforms without a direct plugin.
Welcomes businesses of any size, with no minimum shipping volume requirements or long-term contracts.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About PakketMail
Shipping software for e-commerce and retail businesses. It provides integrations with shopping platforms, negotiated rates with multiple carriers (PostNL, DHL, DPD, etc.), and automated track & trace emails to customers.
PakketMail Details
PakketMail's In-App Market Place
Does PakketMail have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
EUR
Pros & Cons
- Integrates with multiple major shipping carriers like PostNL, DHL, and DPD.
- Offers direct plugins for popular e-commerce platforms.
- No minimum shipping volumes or long-term contracts required.
- Automates sending of track & trace emails to customers.
- Customer service team handles status inquiries and claims processes.
- The service appears to be primarily focused on the Dutch market.
- Does not feature an extensive internal marketplace for auxiliary third-party extensions.
- Requires direct merchant outreach to obtain customized contract terms for lower volumes.
- Lacks a dedicated mobile smartphone application for managing shipments on mobile devices.
- Restricts free open-community forum access for peer-to-peer technical troubleshooting.
PakketMail's Support Options
Email Address
contact@pakketmail.nlContact
+31 (0) 852 081 500PakketMail's Alternatives
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