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Software Status:Active

About PAQATO

PAQATO is a software platform from PAQATO GmbH that revolutionizes after-sales processes. It provides SPEAQ shipping communication, TRAQ track and trace page, and QONTROL shipping control so businesses can utilize data effectively, improve customer engagement, and increase revenue. PAQATO offers a comprehensive solution for managing shipping communications and tracking, helping to reduce service inquiries while increasing customer satisfaction and loyalty. The platform is designed to improve brand transparency and efficiency through automation, analysis, and digitalization. Key capabilities: shipping communication track and trace management shipping control data analysis customer engagement Best for: e-commerce businesses that need to improve their after-sales service and customer use.

PAQATO Details

Vendor
PAQATO GmbH
Year Launched
2015
Location
PAQATO GmbH Wienburgstraße 207 48159 Münster
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, German
Users
Courier, Shipping Company, Logistics Company, E-commerce Retailer, Customer Service Representative
Industries Served
Courier, Shipment Tracking, Shipping
Tags
Courier Software, PAQATO

PAQATO's In-App Market Place

Does PAQATO have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Improves efficiency and increases sales through after-sales management.
  • 2. Reduces customer service requests with BI-supported shipping controlling and proactive communication.
  • 3. Increases sales and strengthens branding through a custom Track & Trace page.
  • 4. Automates returns processing and helps reduce return rates.
  • 1. Limited customization features for tracking pages and emails

PAQATO's Support Options

PAQATO's Alternatives