Parcel Invoice Audit & Recovery logo

Parcel Invoice Audit & Recovery

by Shipware
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorShipware
Year launchedN/A
StatusActive
Location796 Meeting Street, Charleston, SC 29403, USA
Countries servedGlobal
Languages1
Integrations2+
Free tierNO
Free trialYES
Contact salesYES

About Parcel Invoice Audit & Recovery

A service that audits parcel and freight invoices to find billing errors, service failures, and duplicate charges. It uses a 65-point automated audit for carriers like UPS, FedEx, and DHL to recover 1-9% of shipping spend for high-volume shippers.

Shipware's Parcel Invoice Audit & Recovery is a logistics service designed for high-volume shippers to reduce transportation costs. It employs a 65-point automated audit to scrutinize invoices from carriers like UPS, FedEx, and DHL, identifying and recovering funds from billing errors, late deliveries, and incorrect surcharges. The service manages the entire refund process, from claim filing to credit recovery. Beyond auditing, Shipware offers a spend management portal for analytics, carrier contract negotiation assistance, and a parcel payment platform to automate and reconcile payments. The service operates on a gainshare model, meaning there are no upfront costs, and Shipware takes a percentage of the recovered savings. A free trial of the spend management portal is available.

Pros & Cons

Pros
  • Recovers 1-9% of shipping spend by identifying and claiming refunds for billing errors.
  • Automates the entire audit and claims process, saving time and labor for shipping departments.
  • Operates on a gainshare model, meaning there are no out-of-pocket costs.
  • Provides a spend management portal for detailed analytics and reporting on shipping costs.
  • Manages time-consuming lost and damaged claims in addition to standard audits.
Cons
  • The service is primarily a consulting and technology-enabled service, not a self-serve software product.
  • Pricing is not publicly listed and is based on a custom gainshare model.
  • Advanced analytics and cost modeling require a premium subscription to the spend management portal.

Features

Key features

Automated Invoice Auditing

A 65-point automated audit checks every eligible shipment for billing errors, service failures, and incorrect charges.

Shipping Refund Recovery

Manages the entire claim process, from audit and filing to ensuring approved credits are returned to carrier accounts.

Lost & Damaged Claims Management

The service can manage and streamline the time-consuming process of filing lost and damaged claims.

Multi-Carrier Support

Audits invoices from major carriers including UPS, FedEx, DHL, and LTL freight companies.

Spend Management Portal

Provides visibility into audit findings, refund trends, and shipping cost reduction opportunities through analytics and reporting.

Additional features

Carrier Contract Optimization

Services to help negotiate better rates and terms with carriers to prevent future overcharges.

Parcel Payment Automation

Offers a platform to consolidate and reconcile carrier invoices, ensuring accurate and on-time payments.

GL Coding Automation

Customizes and automates General Ledger coding and cost allocation reporting.

Rate Increase Modeling

Premium portal access allows users to model future transportation cost scenarios, such as the impact of carrier rate increases.

SMB Rate Programs

Offers special rate programs with built-in auditing for small and mid-sized shippers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇲🇽MXN🇨🇭CHF🇸🇪SEK

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