About Parcel Perform
Parcel Perform is an AI-powered delivery experience platform for e-commerce businesses. It provides tools for post-purchase tracking, logistics decision intelligence, and AI visibility to optimize the entire delivery journey from checkout to returns.
Parcel Perform is an AI-native delivery experience platform designed for e-commerce businesses to manage and optimize their post-purchase journey. The software focuses on improving customer experience and operational efficiency by unifying data from checkout, logistics, and returns. Key capabilities include AI-driven visibility into how products rank on AI shopping agents, decision intelligence for logistics, a customizable post-purchase tracking experience, and a comprehensive returns management solution. It integrates with over 1,100 carriers globally. The platform is a cloud-based SaaS solution. Pricing is not publicly listed and requires contacting sales for a quote, though a free trial is offered for the AI Commerce Visibility product. Support is available via a contact form, with multiple global offices listed.
Pros & Cons
- Provides a unified platform for the entire post-purchase journey, from checkout to returns.
- Integrates with an extensive network of over 1,100 global carriers.
- Uses AI to provide actionable insights and decision intelligence for logistics optimization.
- Offers tools to improve brand visibility on emerging AI shopping platforms.
- Features a customizable, branded tracking page to reduce customer service inquiries and enable upsells.
- Pricing is not publicly available and requires a sales consultation.
- The platform's extensive features may present a learning curve for new users.
- No direct support email or phone number is listed on the main website.
Features
Key features
Tracks visibility, ranking, and sentiment on AI shopping assistants like ChatGPT and Gemini to ensure products are discoverable.
Unifies logistics data to provide actionable insights, daily summaries, and performance alerts without manual reporting.
Offers a branded tracking page, proactive notifications, and SLA control to reduce 'Where Is My Order?' (WISMO) inquiries.
Integrates with over 1,100 global carriers, standardizing data across 155+ event types and 36+ languages.
Provides a self-service returns portal to reduce 'Where Is My Return?' (WISMR) inquiries and promotes exchanges over refunds to retain revenue.
Additional features
Displays estimated delivery dates at checkout to increase conversion rates.
Cleanses and standardizes fragmented carrier data for precise delivery insights.
Enables marketing teams to create upsell and cross-sell campaigns on the tracking page.
Monitors service level agreements with carriers and warehouses to ensure delivery promises are met.
Provides ready-to-use reports and configurable real-time dashboards for a 360° view of the delivery experience.
Automatically assigns the correct carrier to an order to prevent untracked shipments.
Acts as a 24/7 watch to flag disruptions and identify opportunities across the delivery experience.
Provides API access for custom solutions and integrations.
Pricing
Countries & Languages
Interface languages
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About Parcel Perform
Parcel Perform is an AI-powered delivery experience platform for e-commerce businesses. It provides tools for post-purchase tracking, logistics decision intelligence, and AI visibility to optimize the entire delivery journey from checkout to returns.
Parcel Perform Details
Parcel Perform's In-App Market Place
Does Parcel Perform have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Provides a unified platform for the entire post-purchase journey, from checkout to returns.
- Integrates with an extensive network of over 1,100 global carriers.
- Uses AI to provide actionable insights and decision intelligence for logistics optimization.
- Offers tools to improve brand visibility on emerging AI shopping platforms.
- Features a customizable, branded tracking page to reduce customer service inquiries and enable upsells.
- Pricing is not publicly available and requires a sales consultation.
- The platform's extensive features may present a learning curve for new users.
- No direct support email or phone number is listed on the main website.
Parcel Perform's Alternatives
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Pelico is a manufacturing orchestration platform that uses agentic AI to help supply chain and…
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WebPay is a payment gateway software from WebPay that provides a full-featured solution for processing…
LeadVenture
LeadVenture is a dealership technology platform providing digital retailing, inventory management, lead generation, marketing automation,…
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