P

Patient Community

by Salesforce
No reviews yet
N/AAvailable globally
Quick facts
VendorSalesforce
Year launchedN/A
StatusN/A
LocationSalesforce Headquarters: 415 Mission St, San Francisco, CA 94105
Countries servedGlobal
Languages2
Integrations1+
Free tierN/A
Free trialN/A
Contact salesN/A

About Patient Community

Patient Community is a community engagement platform from Salesforce that provides tools for healthcare organizations to connect with their patients and caregivers. It includes features such as personalized patient portals, discussion forums, and resource sharing to facilitate communication and support between patients and providers. This platform helps organizations foster a sense of community while delivering important health information. With its reliable capabilities, Patient Community allows healthcare providers to create tailored content, engage users, and monitor interactions. Key capabilities: personalized patient portals discussion forums resource sharing user engagement tracking content management Best for: healthcare organizations that need to build and maintain patient relationships.

Patient Community by Salesforce is a powerful software designed for healthcare organizations to create a patient portal that fosters better communication, engagement, and collaboration. One of its standout features is its ability to provide patients with secure access to their health information, appointment scheduling, and messaging with healthcare providers. The user interface of Patient Community is clean, intuitive, and user-friendly, making it easy for both patients and healthcare providers to navigate. Its design elements are well thought out, with customizable options to match the branding and style of the healthcare organization. The interface is responsive and adapts well to different screen sizes, ensuring a seamless user experience across devices. What sets Patient Community apart from its competitors is its robust set of core functionalities. These include patient onboarding, secure messaging, appointment scheduling, telehealth capabilities, and access to educational resources. The software also offers analytics tools to track patient engagement and outcomes, providing valuable insights for improving care delivery. In terms of performance, Patient Community excels in speed, efficiency, and reliability.

Pros & Cons

Pros
  • Enhances patient engagement and communication
  • Provides a platform for patients to connect with one another and share experiences
  • Improves patient satisfaction and loyalty
  • Enables healthcare providers to better understand patient needs and preferences
  • Facilitates easier appointment scheduling and access to medical records
Cons
  • Limited customization options for user interface
  • Steep learning curve for administrators
  • Lack of integration with third-party systems
  • Difficulty in accessing and retrieving specific patient information
  • Issues with system stability and reliability, leading to occasional downtime and errors

Features

Key features

Customizable patient profiles, Secure messaging for communication with healthcare providers, Appointment scheduling and reminders, Access to medical records and test results, Ability to refill prescriptions online, Support for patient education resources, Integration with electronic health record systems.

Additional features

Secure Messaging, Appointment Scheduling, Medical Records Access, Health Education Resources, Discussion Forums, Support Groups, Telehealth Integration, Prescription Refill Requests, Customizable Health Journals.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
11
Billing currencies

Interface languages

CommunityPatient Portal

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇲🇽MXN

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