PatientLive logo

PatientLive

by EvidentIQ · Since 2021
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ActiveAvailable globallyCloud
Quick facts
VendorEvidentIQ
Year launched2021
StatusActive
LocationEvidentIQ Group GmbH Rathausmarkt 5, 20095 Hamburg, Germany.
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About PatientLive

PatientLive is a patient engagement platform from EvidentIQ that supports healthcare providers in improving patient interaction. It provides features such as customizable patient portals, two-way messaging, and appointment scheduling so patients can access their health information and communicate with providers easily. PatientLive allows healthcare organizations to tailor the engagement use to meet their patients’ specific needs. Additionally, the platform supports real-time updates and reminders, which assist in keeping patients informed about their care. Key capabilities: customizable patient portals two-way messaging appointment scheduling real-time updates health information access Best for: healthcare providers that need tools for patient communication and engagement.

PatientLive® by EvidentIQ is a specialized digital platform designed to generate rapid patient insights through real-time polls and surveys. With access to a global online community of more than 500,000 patients and caregivers across the US and Europe, the platform provides a unique mechanism to capture authentic patient feedback across over 36 conditions. By enabling five-question polls, it allows healthcare stakeholders—including clinical operations, commercial teams, medical affairs, and market access departments—to collect targeted data that reflects patient needs, preferences, and experiences. This positions PatientLive® as a reliable and cost-efficient tool for advancing patient-centric initiatives in healthcare research and decision-making. One of the defining strengths of PatientLive® is its focus on patient centricity. In the evolving landscape of clinical research and drug development, integrating patient voices has become essential for success. Regulators and healthcare bodies now expect to see patient perspectives reflected in product lifecycle management, protocol design, and treatment planning. PatientLive® facilitates this by providing companies with immediate access to structured and unstructured patient feedback.

Pros & Cons

What users like
  • +Provides fast and real-time patient insights.
  • +Access to a large, diverse patient and caregiver community.
  • +Ensures regulatory compliance with GDPR standards.
  • +Cost-effective alternative to traditional research.
  • +Supports clinical, commercial, and market access strategies.
What users flag
  • Limited to five-question polls, restricting survey depth.
  • Insights depend on digital access and patient availability online.
  • May not replace longitudinal or in-depth qualitative research.
  • Focused primarily on US and European markets.
  • Requires integration with other tools for comprehensive RWE analysis.

Features

Key features

Real-Time Polling – Enables five-question surveys with immediate results, allowing organizations to gather fast, actionable insights from patients and caregivers.
Extensive Patient Community – Access to over 500,000 patients and caregivers across the US and Europe ensures a diverse and representative data pool.
Multi-Condition Coverage – Supports over 36 therapeutic areas, enabling stakeholders to capture feedback across chronic, rare, and specialized diseases.
Rapid Insights for Stakeholders – Provides insights for clinical operations, market access, commercial teams, and medical affairs, supporting evidence-based decision-making.
Patient Centricity Integration – Ensures patient voices are incorporated into product development, clinical protocols, and healthcare strategies.
GDPR-Compliant Data Privacy – Guarantees secure and ethical handling of patient data, maintaining trust and regulatory compliance.
Support for RWE Studies – Strengthens real-world evidence generation, helping pharmaceutical and healthcare organizations to align strategies with real patient experiences.

Additional features

Five-Question Polls – Simplifies data collection with concise, focused surveys that provide clear results.
Access to Caregivers – Expands beyond patients to include caregiver perspectives for more holistic insights.
Cross-Therapeutic Engagement – Covers 1,200+ therapeutic areas, ensuring broad clinical relevance.
Quick Deployment – Enables surveys to be launched within hours or days, expediting research cycles.
Campaign Testing – Allows teams to test new awareness campaigns, services, or products directly with patients.
Protocol Optimization – Helps refine clinical trial protocols based on patient feedback to reduce amendments and costs.
Recruitment Acceleration – Facilitates faster patient recruitment by understanding motivators and barriers.
Cost Efficiency – Reduces reliance on expensive traditional research methods by leveraging digital polling.
Integration with RWE Platforms – Complements EvidentIQ’s broader RWE tools for comprehensive insight generation.
Global Reach – Available across multiple countries, ensuring international perspectives for global healthcare organizations.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
7
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY

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