About PC Repair Tracker
PC Repair Tracker is a management software from PC Repair Tracker that supports tracking and managing repairs for computer businesses. It combines features such as Purchase/Renewals, PCRT News, and Vaulted Credit Card Support (including Stripe, Authorize.NET CIM, and Paypal REST) so users can effectively handle transactions and customer communications. Additionally, it provides access to contact information and a link to Facebook for community engagement. The latest version, PCRT v9 Beta, is now available alongside v8, offering improvements and new functionalities. Key capabilities: Purchase/Renewals PCRT News Contact Us Facebook Vaulted Credit Card Support Best for: computer repair shops that need a reliable tool for tracking repairs and customer interactions.
PC Repair Tracker, developed by a small computer shop, constitutes an advanced PHP/MySQL-based platform meticulously crafted to manage repair and retail operations for small computer stores, serving users with a one-time $200 purchase in USD and a $125 annual renewal for upgrades. Designed to ensure data ownership, it runs on user-hosted Linux servers with PHP 5.5+, MySQL, and Apache, requiring only a webhosting account, and offers a comprehensive ecosystem with all features embedded in its core without mini apps or an in-app marketplace. Trusted by its creators for over eight years, it empowers repair shops with tools for tracking, POS, and inventory, enhancing efficiency significantly. The interface of PC Repair Tracker is thoughtfully engineered to deliver an intuitive and efficient experience, presenting a streamlined web-based platform that consolidates repair management, sales, and stock control within a functional layout, enriched with a translatable, mobile-accessible design for clarity across devices, ensuring usability in English or customized languages globally.
Pros & Cons
- +Feature-Rich: Offers cloning, backup, diagnostics, and service tracking.
- +User-Friendly: Well-structured and designed for repair businesses.
- +Data Management: Enables easy tracking of records and backups.
- +Reliable Performance: Works well for most users, especially in earlier versions.
- +Developed by Industry Experts: Designed by those who use it, ensuring relevant features.
- −Outdated Interface: The graphical UI is behind modern standards.
- −Performance Issues: Some users experienced system slowdowns over time.
- −Limited Developer Support: Lack of responsiveness to update-related issues.
- −Update Problems: Version 9 had invoice-related issues with no resolution.
- −Strict Support Policies: Limited help for users with custom web servers.
Features
Key features
- Repair Tracking
- Monitors repair jobs with detailed logs accurately.
- Point of Sale
- Processes sales with integrated payments reliably.
- Inventory Management
- Tracks stock and serial numbers seamlessly.
- Customer Portal
- Enables client status checks efficiently.
- Payment Plugins
- Supports multiple gateways comprehensively.
- d7 Integration
- Imports technician reports precisely.
- Mobile Interface
- Manages tasks on-the-go thoroughly.
Additional features
- Workflow Tracking
- Logs every repair action effectively.
- POS System
- Handles transactions with receipt printing conveniently.
- Stock Control
- Manages inventory with price tags reliably.
- Client Access
- Offers a portal for repair updates seamlessly.
- Payment Support
- Integrates gateways like Stripe accurately.
- Report Imports
- Pulls d7 data effortlessly efficiently.
- Mobile Access
- Provides a responsive web interface precisely.
- SMS Notifications
- Sends updates via Twilio comprehensively.
- Label Printing
- Uses Dymo for asset tags thoroughly.
- Time Tracking
- Monitors employee hours accurately.
Pricing
Annual plans
Renewal
USD 125
≈ USD 10.42/mo when billed annually
≈USD 10.42/mo when billed annually
One-time purchase
Purchase
USD 200
Countries & Languages
Interface languages
Billing currencies
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About PC Repair Tracker
PC Repair Tracker is a management software from PC Repair Tracker that supports tracking and managing repairs for computer businesses. It combines features such as Purchase/Renewals, PCRT News, and Vaulted Credit Card Support (including Stripe, Authorize.NET CIM, and Paypal REST) so users can effectively handle transactions and customer communications. Additionally, it provides access to contact information and a link to Facebook for community engagement. The latest version, PCRT v9 Beta, is now available alongside v8, offering improvements and new functionalities. Key capabilities: Purchase/Renewals PCRT News Contact Us Facebook Vaulted Credit Card Support Best for: computer repair shops that need a reliable tool for tracking repairs and customer interactions.
PC Repair Tracker Details
PC Repair Tracker's In-App Market Place
Does PC Repair Tracker have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Annual plans
Renewal
USD 125
≈ USD 10.42/mo when billed annually
≈USD 10.42/mo when billed annually
One-time purchase
Purchase
USD 200
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), SEK (kr), MXN ($), SGD (S$), ZAR (R), INR (₹)
Pros & Cons
- Feature-Rich: Offers cloning, backup, diagnostics, and service tracking.
- User-Friendly: Well-structured and designed for repair businesses.
- Data Management: Enables easy tracking of records and backups.
- Reliable Performance: Works well for most users, especially in earlier versions.
- Developed by Industry Experts: Designed by those who use it, ensuring relevant features.
- Outdated Interface: The graphical UI is behind modern standards.
- Performance Issues: Some users experienced system slowdowns over time.
- Limited Developer Support: Lack of responsiveness to update-related issues.
- Update Problems: Version 9 had invoice-related issues with no resolution.
- Strict Support Policies: Limited help for users with custom web servers.
PC Repair Tracker's Support Options
Email Address
support@pcrepairtracker.comCommunity Forums
https://groups.google.com/g/pc-repair-trackerPC Repair Tracker's Alternatives
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