PC Repair Tracker logo

PC Repair Tracker

0(0 reviews)
Software Status:Active

About PC Repair Tracker

PC Repair Tracker is a management software from PC Repair Tracker that supports tracking and managing repairs for computer businesses. It combines features such as Purchase/Renewals, PCRT News, and Vaulted Credit Card Support (including Stripe, Authorize.NET CIM, and Paypal REST) so users can effectively handle transactions and customer communications. Additionally, it provides access to contact information and a link to Facebook for community engagement. The latest version, PCRT v9 Beta, is now available alongside v8, offering improvements and new functionalities. Key capabilities: Purchase/Renewals PCRT News Contact Us Facebook Vaulted Credit Card Support Best for: computer repair shops that need a reliable tool for tracking repairs and customer interactions.

PC Repair Tracker Details

Vendor
PC Repair Tracker
Year Launched
Location
123 Main Street, Anytown, USA
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean
Users
Repair Technicians, Store Managers, Inventory Clerks, Customer Service Reps, IT Administrators, Sales Staff, Shop Owners
Industries Served
Computer Repair Shops, Small Electronics Retail
Tags
Repair Tracking, Point of Sale, Inventory Management, Customer Portal, Payment Integration, Technician Tools, Mobile Access, SMS Notifications, Self-Hosted, Data Ownership

PC Repair Tracker's In-App Market Place

Does PC Repair Tracker have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), SEK (kr), MXN ($), SGD (S$), ZAR (R), INR (₹)

Pros & Cons

  • Feature-Rich: Offers cloning, backup, diagnostics, and service tracking.
  • User-Friendly: Well-structured and designed for repair businesses.
  • Data Management: Enables easy tracking of records and backups.
  • Reliable Performance: Works well for most users, especially in earlier versions.
  • Developed by Industry Experts: Designed by those who use it, ensuring relevant features.
  • Outdated Interface: The graphical UI is behind modern standards.
  • Performance Issues: Some users experienced system slowdowns over time.
  • Limited Developer Support: Lack of responsiveness to update-related issues.
  • Update Problems: Version 9 had invoice-related issues with no resolution.
  • Strict Support Policies: Limited help for users with custom web servers.

PC Repair Tracker's Support Options

PC Repair Tracker's Alternatives