Penta Field Service Management logo

Penta Field Service Management

by Penta Software, LLC · Since 1997
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Active2+ countriesCloud
Quick facts
VendorPenta Software, LLC
Year launched1997
StatusActive
LocationPO Box 210 Brookfield, WI 53008
Countries served2+
Languages1
Integrations14+
Free tierNO
Free trialNO
Contact salesYES

About Penta Field Service Management

A field service management module within the Penta Construction ERP.

Penta Field Service Management is an integrated module within the broader Penta Construction ERP, designed for specialty contractors. It consolidates the entire service operation, from customer setup and dispatching to invoicing and reporting, into a single platform. Key capabilities include intelligent dispatching based on technician skills and availability, mobile tools for field staff to access job details, and streamlined invoicing. The module integrates directly with Penta's payroll and job costing systems, providing real-time financial visibility into service operations. The platform is offered as a cloud-hosted solution on AWS. Pricing is not publicly available and requires contacting the sales team for a demo and quote. Support is available through a dedicated team, and the company offers implementation and consulting services.

Pros & Cons

Pros
  • Fully integrated with a comprehensive construction ERP, eliminating disconnected data.
  • Provides real-time visibility into technician performance, dispatch status, and work order progress.
  • Empowers field teams with mobile tools for efficient communication and work order completion.
  • Offers robust financial reporting to analyze profitability and make data-driven decisions.
  • Built specifically for the complexities of the construction industry.
Cons
  • Pricing is not publicly available and requires a sales consultation.
  • As part of a larger ERP, it may be too complex or costly for businesses needing only a standalone FSM tool.

Features

Key features

Customer & Work Management

Streamline customer onboarding, create work orders, and maintain detailed service histories.

Intelligent Dispatching

Optimize scheduling and dispatch work to technicians based on skills, location, and real-time availability.

Mobile Field Service

Provides mobile tools for real-time access to job details, materials lists, and customer information.

Effortless Invoicing

Generate invoices based on time and materials, flat rates, or contract terms.

Payroll Integration

Seamlessly integrates with Penta’s payroll module to collect labor time, expenses, and reimbursements from the field.

Robust Financial Reporting

Track key metrics, analyze profitability by job or contract, and make data-driven decisions with customizable reports.

Additional features

Job Cost Management

Provides real-time job cost visibility to maximize margins and minimize overruns.

Financial Management

Centralizes financial data for real-time access to boost profitability and mitigate risk.

Construction Payroll

Simplifies payroll for union, multi-state, and multi-trade operations.

Cloud Hosting

Offers SOC 2 Type II certified cloud hosting powered by Amazon Web Services (AWS).

APIs and Integrations

Connects with third-party software like Procore, SAP Concur, and Avalara through PentaConnect APIs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
Billing currencies

Available in

United StatesCanada

Interface languages

English

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