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About PerfectServe

PerfectServe is a communication software from PerfectServe Inc. designed for healthcare organizations. It provides secure messaging, call management, and patient engagement features so healthcare providers can simplify their communication processes. The platform allows for real-time messaging between clinicians, structured call routing, and automated patient outreach, ensuring timely and effective communication in healthcare settings. PerfectServe integrates with various electronic health record (EHR) systems to maintain continuity in patient care. Key capabilities: secure messaging call management patient engagement integration with EHRs automated outreach Best for: healthcare organizations that need efficient communication solutions for clinical staff and patient interactions.

PerfectServe Details

Vendor
PerfectServe Inc.
Year Launched
1997
Location
PerfectServe Headquarters 2160 Lakeside Centre Way, Suite 300, Knoxville, TN 37922, US
Deployment
cloud, ios, android
Training Options
videos, demo
Countries Served
United States, Canada
Languages
English
Users
Hospitals, Clinics, Ambulatory Practices, Physicians, Nurses, IT Administrators
Industries Served
Healthcare, Telehealth, Hospital Systems
Tags
Clinical Communication, Secure Messaging, Provider Scheduling, Patient Engagement, EHR Integration, HIPAA Compliance, Virtual Care

PerfectServe's In-App Market Place

Does PerfectServe have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Cad (Cad $)

Pros & Cons

  • Smart routing sends messages to the right clinician fast.
  • Scheduling adapts well to complex provider shifts.
  • Mobile app is reliable for off-hours communication.
  • Integrates smoothly with EHRs and nurse call systems.
  • Improves HIPAA compliance with secure messaging.
  • Dashboard layout is not very intuitive.
  • No free trial available.
  • Reporting tools lack customization.
  • Steep learning curve for new staff.
  • Occasional sync delays with third-party data.

PerfectServe's Support Options

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