Petal On-Call Scheduling logo

Petal On-Call Scheduling

by Petal Solutions Inc · Since 2010
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ActiveAvailable globally
Quick facts
VendorPetal Solutions Inc
Year launched2010
StatusActive
Location350 Charest Blvd. E., 3rd Floor Quebec, QC G1K 3H5 CANADA
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact sales

About Petal On-Call Scheduling

Petal On-Call Scheduling is a scheduling software from Petal that supports real-time healthcare orchestration. It combines reports, about us, and career information so healthcare providers can manage patient flow, staff management, and cycle management efficiently. The platform provides an intuitive interface for scheduling and resource allocation, allowing for better visibility into workloads and availability. Key capabilities: reports about us career opportunities press announcements patient flow management Best for: healthcare administrators that need effective scheduling solutions.

Petal On-Call Scheduling is a comprehensive workforce management solution designed to optimize healthcare provider coordination during critical moments. The platform enables hospitals, clinics, and multi-site health systems to instantly connect with the right on-call clinicians, including physicians, nurses, and pharmacists. At its core, Petal provides a real-time on-call directory that is always up-to-date across departments, specialties, and sites, ensuring staff availability and contact preferences are respected. The system streamlines communications with secure messaging and automated code alerts, which trigger workflows to escalate emergencies to the appropriate responders in priority order. Clinicians can access the platform via mobile and web, offering flexibility and efficiency, whether they are on-site or remote. Security is a top priority—Petal is SOC 2 Type II and PIPEDA compliant, leveraging encryption, audit logs, and access controls to protect patient information and maintain accountability. Integration with EMR, EHR, HRIS scheduling systems, and standards like FHIR and HL7 allows seamless interoperability across existing hospital IT infrastructures. Petal has proven adoption, with over 60,000 users and 12,000 monthly active healthcare professionals, achieving 92% staff satisfaction.

Pros & Cons

What users like
  • +Instantly reach the right provider during emergencies
  • +Mobile and web access increases flexibility
  • +Secure messaging protects patient privacy
  • +Reduces clinician burnout through streamlined communication
  • +Centralized workforce hub improves visibility and management
What users flag
  • Limited to healthcare workforce scheduling and communication
  • May require integration setup for EMR/EHR and HRIS
  • Primarily designed for larger healthcare organizations

Features

Key features

Real-Time On-Call Directory – Identify and contact on-call clinicians instantly across departments and sites
Messaging & Code Alerts – Send messages or trigger emergency workflows to reach critical staff quickly
Mobile & Web Access – Access schedules, communicate, and coordinate from anywhere
Secure Communications – Encrypted messaging and internal environment for HIPAA/PIPEDA-level security
Audit Logs – Track communications and actions for accountability and compliance
Group Collaboration – Create groups and attach files or documents for clinical collaboration
Integration Ready – Works with EMR, EHR, HRIS, FHIR, HL7, and calendar systems
Workforce Management Insights – Central hub for clinical workforce visibility, scheduling, and optimization

Additional features

Real-Time On-Call Directory – Instantly identify and contact on-call clinicians across departments and sites
Care Team Profiles – Set privacy and availability options for each provider
Messaging from Directory – Send messages directly to staff from the on-call list
Emergency Code Alerts – Trigger workflows to alert defined groups during emergencies
Mobile Access – Access schedules and communications on-the-go
Web Access – Coordinate and manage on-call staff from any browser
Secure Communications – Encrypted messaging within the Petal platform
Group Collaboration – Create groups and attach files for clinical coordination
Audit Logs – Track all actions for accountability and continuous improvement
Integration with EMR/EHR/HRIS – Seamlessly sync schedules and data with existing systems
FHIR and HL7 Ready – Supports standard healthcare interoperability protocols
SOC 2 Type II Compliance – Ensures high-level data security and privacy
PIPEDA Compliant – Meets Canadian healthcare privacy regulations
Multi-Site & Multi-Department Scheduling – Manage workforce across multiple locations and specialties
Workforce Optimization Hub – Centralized view of entire clinical workforce for better management
Onboarding & Training Support – Comprehensive setup, training, and ongoing assistance

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇮🇳INR🇷🇺RUB

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