PetManager logo

PetManager

by Pet Manager Software Pty Ltd · Since 2015
No reviews yet
Active35+ countriesCloud
Quick facts
VendorPet Manager Software Pty Ltd
Year launched2015
StatusActive
LocationSunshine Coast, Queensland, Australia
Countries served35+
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About PetManager

PetManager is a cloud-based software for pet care professionals. It helps manage bookings, client and pet records, communications, and financials from a single dashboard.

PetManager is a cloud-based, all-in-one software solution for pet care professionals, such as groomers and kennel operators. The platform aims to streamline business operations by consolidating client and pet management, booking and appointment scheduling, and financial record-keeping into a single dashboard. As a web-based application, it is accessible from any device with a browser. The service offers a 30-day free trial, allowing new users to evaluate its features without a credit card. Support is available via email and phone. The vendor, Pet Manager Software Pty Ltd., appears to be a distinct entity from PetExec, despite similarities in the business domain.

Pros & Cons

Pros
  • Offers a 30-day free trial with no credit card required.
  • Provides an all-in-one solution for managing clients, pets, bookings, and financials.
  • Cloud-based platform allows for access from any device with a web browser.
  • Dispatches instantaneous SMS and email alerts to ensure clients stay informed constantly.
  • Tracks vital animal vaccination records to maintain strict health and safety compliance.
Cons
  • Demands manual data verification during the onboarding transition from paper frameworks.
  • Closes standard customer support lines entirely during observed public holiday periods.
  • Limits customer support hotlines to standard daytime business operating hours exclusively.
  • Provides no automated AI chat assistant to resolve common consumer questions immediately.
  • Lacks direct real-time live chat communication options within the main product dashboard.

Features

Key features

Booking Management

Schedule and manage appointments for pet services.

Cloud-Based Access

Manage your business from anywhere via a web browser.

Vaccination Tracking

Monitors and records pet immunization details for safety compliance.

Invoicing

Generates professional financial receipts and invoices automatically.

Customer Management

Stores detailed client contact information and special instructions securely.

Additional features

Secure Dashboard

Provides a secure, centralized dashboard for all business operations.

Cloud Accessibility

Enables real-time access to operational data from any device anywhere.

Payments and Credits

Processes transactions securely and manages customer account credits.

SMS Reminders

Sends text alerts to minimize client appointment no-shows effectively.

Email Notifications

Dispatches automated confirmations and updates directly to pet owners.

In-Home Care Notes

Details tasks and visiting times for in-home pet sitting services.

Hydrotherapy Tracking

Schedules and monitors specialized aquatic rehabilitation sessions.

Dog Park Bookings

Manages capacity and access schedules for private dog parks.

Dog Walking Checklists

Assigns routes and timeslots for professional dog walking services.

Grooming Schedules

Manages appointments and specific styling preferences for groomers.

Training Logs

Records classes and individual milestones for dog training businesses.

Daycare Scheduling

Tracks daily check-ins and check-outs for dog daycare centers.

Boarding Management

Coordinates overnight stays for kennels and catteries seamlessly.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 65/mo
flat rate · billed monthly
  • Features:
  • All Core Modules with 10 spaces max in each
  • Customer & Pet Management
  • Booking System
  • Online Bookings Portal
  • Financial System
  • Packages & Vouchers

Monthly billing option supporting 1 location and unlimited users/devices for boutique pet businesses.

Source: vendor pricing page →
Standard
AUD 85/mo
flat rate · billed monthly
  • All Core Modules with 30 spaces max in each
  • Customer & Pet Management
  • Booking System
  • Online Bookings Portal
  • Financial System
  • Packages & Vouchers

: Monthly billing option supporting up to 30 spaces per module for growing pet businesses.

Source: vendor pricing page →
Deluxe
AUD 110/mo
billed monthly
  • All Core Modules with unlimited spaces in each
  • Group Pet Training
  • Multi-Booking Pens shared or private
  • Customer & Pet Management
  • Booking System
  • Online Bookings Portal

Monthly billing option featuring unlimited spaces and group pet training capabilities.

Source: vendor pricing page →
Multi-Site
AUD 270/mo
flat rate · billed monthly
  • Everything in Deluxe plan
  • 3 Sites or Locations included
  • Central Online Portal for all locations
  • Central Customer Database
  • Switch Between Sites

Monthly billing option tailored for businesses operating across 3 distinct locations.

Source: vendor pricing page →
Enterprise
AUD 400/mo
flat rate · billed monthly
  • Everything in Multi-Site plan
  • 5 Sites or Locations included
  • Ability to add more sites

Monthly billing option built for large pet care corporations requiring 5 or more operational sites.

Source: vendor pricing page →

Countries & Languages

35
Countries served
1
Interface languages
1
Billing currencies

Available in

AustraliaBelgiumBermudaCanadaColombiaCyprusDenmarkGeorgiaGermanyIndiaIndonesiaIrelandKuwaitLuxembourgMalaysiaMauritiusMexicoNetherlandsNew ZealandNorwayOmanPhilippinesPortugalQatarSaudi ArabiaSingaporeSouth AfricaSpainSwedenSwitzerlandThailandUnited Arab EmiratesUnited KingdomUnited StatesVietnam

Interface languages

English

Billing currencies

🇦🇺AUD

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