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Phamily

by Jaan Health · Since 2013
No reviews yet
Active1+ countriesCloud
Quick facts
VendorJaan Health
Year launched2013
StatusActive
Location10921 Reed Hartman Highway Suite 121 Cincinnati, OH 45242
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Phamily

Phamily is a health management platform from Jaan Health that supports patient engagement and care coordination. It provides features such as personalized care plans, real-time health tracking, and communication tools so healthcare providers can improve patient outcomes. This platform facilitates easy access to health information and allows for efficient collaboration between patients and providers. Phamily aims to enable patients with the resources they need to manage their health effectively. Key capabilities: personalized care plans real-time health tracking communication tools health data integration reporting and analytics Best for: healthcare providers and organizations that need to improve patient engagement and manage care effectively.

Phamily is a cloud-based software designed to streamline Chronic Care Management (CCM) programs for healthcare providers. It offers a suite of features aimed at improving patient engagement, automating care management tasks, and optimizing reimbursement. While the platform promises to enhance patient outcomes and operational efficiency, there are areas where it could benefit from further development and transparency. One of Phamily's key strengths lies in its patient engagement capabilities. The software leverages personalized text messaging to maintain regular contact with patients, promoting adherence to care plans and early intervention for potential complications. This proactive approach can significantly improve patient outcomes and reduce hospitalizations. Additionally, Phamily's automated documentation features can streamline administrative tasks, freeing up clinical staff to focus on patient care. The platform's focus on scalability is also commendable, enabling healthcare organizations to manage large patient populations efficiently. However, there are several areas where Phamily could enhance its offering. The lack of detailed information about the user interface and integration capabilities with other healthcare systems is a significant drawback.

Pros & Cons

What users like
  • +Scalable model, can handle thousands of patients with minimal workforce.
  • +High patient engagement (80% engagement rate).
  • +Delivers significant revenue generation ($45K/month per 1,000 patients).
  • +Impressive patient satisfaction (NPS of 77.4).
  • +Supports a wide range of specialties (20+ specialties).
What users flag
  • Lacks details on specific integrations with other software platforms.
  • Limited information about deployment flexibility (cloud/on-premise).
  • Pricing information not available publicly.
  • No mention of an in-app marketplace for additional services.
  • Focused mainly on U.S. healthcare providers, limiting international reach.

Features

Key features

1. Patient Engagement
Personalized messaging, 3 million messages sent to patients.
2. Scalable CCM Services
Supports scaling to thousands of patients without outsourcing.
3. Proactive Patient Care
Delivers care between visits to improve outcomes.
4. Reimbursement-Optimized
Generates sustainable revenue through chronic care management.
5. Care Gaps Closure
Closes an average of 6.5 care gaps per patient annually.
6. Patient Experience
High Net Promoter Score (NPS) of 77.4, higher than major healthcare brands.

Additional features

1. Custom Care Plans
Tailored templates and follow-up protocols for better patient management.
2. Reduced Hospitalizations
Promotes a 5% decrease in hospitalizations and ER visits.
3. Revenue Growth
Generates $45K/month for every 1,000 patients enrolled.
4. Efficiency
Manages up to 500 patients with a single full-time worker.
5. Text-Based Check-ins
Replace phone calls with automated, personalized weekly text updates.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

USA.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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