About PHOBS
PHOBS is a hotel management software from PHOBS that provides solutions for increasing direct bookings. It combines features such as a booking engine, channel manager, and customer relationship management (CRM) so hotels can manage inventory efficiently and connect with guests effectively. The platform allows hoteliers to maximize their online visibility and reach by integrating with various online travel agencies (OTAs) and providing detailed analytics for performance evaluation. Additionally, it supports customizable websites to suit individual hotel branding. Key capabilities: booking engine channel manager CRM customizable website analytics and reporting Best for: hoteliers and property managers that need to improve direct booking rates and manage their online presence.
PHOBS Details
PHOBS's In-App Market Place
Does PHOBS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
AUD ($), CAD ($), CHF (CHF), EUR (€), GBP (£), JPY (¥), USD ($)
Pros & Cons
- 1. Excellent and User-Friendly Support: Consistently praised as one of the best, with a helpful and approachable team available at all times.
- 2. Continuous Improvement and Feature Updates: The company actively works on improving the software, adding new features and listening to user feedback.
- 3. Strong Analytics: Provides comprehensive analytics tools that allow hotels to extract necessary information and gain deep insights.
- 4. User-Friendly and Intuitive Interface: Easy to use and understand, with a logical workflow that avoids unnecessary complexities.
- 5. Enjoyable and Efficient to Use: Once users become familiar with the system's full functionality, it becomes enjoyable and efficient to work with, especially with dynamic data.
- 6. Effective at Driving Direct Bookings: Testimonials and marketing materials suggest it's effective at increasing direct bookings.
- 7. Good for both small and large properties: Testimonials from various sized properties praise the software.
- 1. Limited Integration Depth (Potentially): While integrations are mentioned, there's a desire for deeper integration with other apps.
- 2. PRE/POST Stay Message Limitations: The pre/post-stay messaging functionality could benefit from more options.
- 3. Reservation Sorting Limitations: Difficulty in efficiently viewing reservations by both modification time and creation time, especially with large datasets or properties.
- 4. Voice Module Minor Issue: The voice module lacks a per-agent signature feature.
- 5. Package Module Needs Improvement: The package module requires further development.
- 6. Multiple Yielding Rate Management: Managing multiple yielding rates could be made easier, specifically with stopping bookings.
PHOBS's Support Options
Contact
+385 20 641 879Chatbot
Available