About PHONE APPLI PEOPLE for Salesforce

PHONE APPLI PEOPLE for Salesforce is a communication software from PHONE APPLI that provides voice and video calling capabilities integrated with Salesforce. It includes features such as call management, presence support, secure authentication, and screen sharing to improve collaboration among users. With PHONE APPLI PEOPLE, teams can use real-time communication directly within their Salesforce environment, improving response times and fostering better customer interactions. The software's intuitive interface allows for easy access to functionalities, making it suitable for businesses looking to improve their customer relationship management processes. Key capabilities: call management presence support secure authentication screen sharing video calling Best for: sales and customer support teams that need integrated communication solutions within Salesforce.

PHONE APPLI PEOPLE for Salesforce Details

Vendor
PHONE APPLI
Year Launched
N/A
Location
PHONE APPLI San Francisco, CA USA
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
PHONE APPLI PEOPLE for Salesforce is a cloud phonebook for Japanese companies that use the CRM tool Salesforce.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Business Card, Salesforce, Contact Management, CRM, Sales, Marketing, Customer Relationship Management, Mobile Application

PHONE APPLI PEOPLE for Salesforce's In-App Market Place

Does PHONE APPLI PEOPLE for Salesforce have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (chf), Cny (¥), Sek (kr), Nzd (NZ$)

Pros & Cons

  • Improved Efficiency: Saves time and effort by eliminating the need to manually enter business card information into Salesforce.
  • Increased Accuracy: Uses OCR technology to extract data from business cards, reducing the risk of typos and errors.
  • Streamlined Communication: Facilitates communication by displaying caller ID information when receiving calls, even for unsaved contacts.
  • Centralized Data Management: Stores all business card and contact information in a central location within Salesforce, making it easily accessible to all authorized users.
  • Enhanced Sales Activities: Enables easy sharing of customer information within the company, improving sales team collaboration and effectiveness.
  • Improved Internal Communication: Allows for centralized management of employee contact information, streamlining internal communication.
  • Potential for Integration (Optional): Integrates with Team Spirit to display employee work status in real-time within Salesforce.
  • Limited Information on Pricing: The website doesn't explicitly disclose pricing information, requiring users to contact the company for a quote.
  • Dependence on Smartphone App: Relies on a smartphone app to capture business card information, which may not be suitable for all users.
  • OCR Accuracy Limitations: OCR technology may not be perfect, potentially leading to data extraction errors.
  • Subscription Service: Requires an ongoing subscription to access the service, adding recurring costs to your business.
  • Potential Integration Challenges: While Team Spirit integration is mentioned, information on compatibility and potential integration challenges with other business systems is limited.

PHONE APPLI PEOPLE for Salesforce's Support Options

PHONE APPLI PEOPLE for Salesforce's Alternatives