About PhoneTools
PhoneTools is a communication software from ProvenWorks that provides tools for managing phone interactions. It includes call logging, contact management, and reporting features so users can track communications effectively. The platform allows for integration with existing CRM systems, enabling users to synchronize data and improve workflow. PhoneTools also offers analytics capabilities to assess call effectiveness and agent performance. Key capabilities: call logging contact management reporting CRM integration analytics Best for: businesses that need to manage and analyze their phone communication activities efficiently.
PhoneTools Details
Vendor
ProvenWorks
Year Launched
2008
Location
University of Reading Earley Gate Whiteknights Reading, RG6 6BU United Kingdom
Deployment
cloud
Training Options
videos
Countries Served
UK
Languages
English
Users
Business Managers, IT Professionals, Telemarketers, Sales Representatives
Industries Served
Financial Services, Higher Education, Nonprofit
Tags
Salesforce, MS CRM, Dynamics CRM, dotNet, SQL Server, Marketing, Sales, Management Reporting, SSRS, and Salesforce.com
PhoneTools's In-App Market Place
Does PhoneTools have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
GBP (£)
Pros & Cons
- 1. Ensures compliance with TPS/CTPS regulations.
- 2. User-friendly interface with a traffic light status system.
- 3. Free plan available for smaller businesses.
- 4. Easy Salesforce integration.
- 5. Automated screening saves time for large-scale users.
- 1. Limited to Salesforce users.
- 2. UK-specific, not suitable for international compliance needs.
- 3. Free version limited to 250 records monthly.
- 4. No support for non-Salesforce platforms.
- 5. Features tailored for a niche audience (outbound calls).
PhoneTools's Support Options
Email Address
support@provenworks.comContact
+44 (0)118 321 7405