Phygrid logo
0(0 reviews)
Software Status:Active

About Phygrid

Phygrid is a smart technology platform from OmboriGrid that focuses on improving human store experiences. It combines reducing friction, increasing revenue, and improving customer use to support retail businesses in adapting to modern consumer needs. Phygrid provides features for managing user accounts and offers insights for investors to track performance and growth. This platform aims to help retailers create more engaging and efficient shopping environments through intelligent data utilization and customer interaction improvement. Key capabilities: customer analytics revenue tracking user account management investor insights friction reduction Best for: retailers that need to improve in-store customer engagement and operational efficiency.

Phygrid Details

Vendor
OmboriGrid
Year Launched
2015
Location
Churerstrasse 80, Freienbach, Schwyz 8808, CH
Deployment
cloud, on premise, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Retailers
Industries Served
Shoes, Sports, Pharmacies, Luxury, Hardware, Grocery, Fashion, Convenience, Electronics, Home Goods
Tags
Digital transformation, IoT, retail technology, customer experience, omnichannel, phygital

Phygrid's In-App Market Place

Does Phygrid have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€)

Pros & Cons

  • • Easy to use: Reviewers consistently praise the platform's user-friendliness and ease of setup.
  • • Versatile: It can be used for various purposes, including virtual queuing, appointment booking, and self-service kiosks.
  • • Modern and engaging experience: Reviewers appreciate the platform's modern design and interactive features.
  • • Voice UI support: This feature allows for hands-free interaction, making it more convenient and potentially safer.
  • • Flexibility: Offers flexibility in appointment booking, allowing customers to reschedule as needed.
  • • No hardware investment: The SaaS model eliminates the need for additional hardware.
  • • Limited integration options: Reviewers mention that integration with WhatsApp and similar apps could be beneficial.
  • • Background customization limitations: Currently only supports pre-designed backgrounds, limiting customization options.
  • • Staff visibility: It would be helpful to see available staff members for appointment bookings.

Phygrid's Support Options

Email Address

support@phygrid.com

Chatbot

Available

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