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PlanSource

by PlanSource · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorPlanSource
Year launched2008
StatusActive
LocationHeadquarters 122 W Pine St, Suite 203, Orlando, Florida 32801, USA
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About PlanSource

PlanSource is a benefits administration platform from PlanSource that simplifies benefits management with smart technology and human guidance. It provides features such as benefits administration, customer use, and HR solutions so HR leaders and partners can manage employee benefits more effectively. This platform is tailored for various user types, including HR and benefits leaders, reseller partners, and carriers, ensuring that all aspects of benefits management are covered. PlanSource’s solutions include comprehensive support, user-friendly interfaces, and integration capabilities that facilitate easy navigation and management of benefits. Key capabilities: benefits administration customer support user use integration capabilities HR solutions Best for: HR professionals and benefits managers that need effective solutions for managing employee benefits.

PlanSource by PlanSource is a robust cloud-based benefits administration platform designed to revolutionize how organizations manage employee benefits. Tailored to meet the needs of HR teams and employees alike, this software excels in automating and streamlining benefits administration, ensuring efficiency and ease of use throughout the process. With its advanced AI-powered tools and comprehensive suite of features, PlanSource sets itself apart as a powerful solution for businesses aiming to simplify benefits management while empowering employees to make well-informed decisions. The user interface of PlanSource is a standout feature, designed to be intuitive and accessible to users of all technical backgrounds. Its clean and well-organized dashboard ensures seamless navigation, while customizable widgets allow users to tailor their workspace to individual preferences. The platform's responsive layout adapts to various devices, making it highly accessible across desktops, tablets, and smartphones. Guided workflows, which walk users through tasks step-by-step, reduce complexity and errors, ensuring that even those unfamiliar with benefits administration can complete tasks efficiently. This thoughtful design not only enhances user satisfaction but also minimizes the time HR teams spend troubleshooting employee inquiries.

Pros & Cons

What users like
  • +Streamlines benefits administration: Automates and simplifies tasks like enrollment, billing, and compliance.
  • +Improves employee experience: Provides a user-friendly platform for employees to access and manage their benefits.
  • +Reduces errors: Eliminates paper-based enrollment and automates data feeds to carriers.
  • +Robust features: Offers a wide range of features for managing complex benefits programs.
  • +Integrations: Integrates with various payroll and HR systems.
  • +Compliance assistance: Helps with ACA compliance.
  • +Scalability: Suitable for businesses of all sizes.
What users flag
  • Implementation challenges: Some users report issues with implementation timelines and errors.
  • Customer service: Some reviewers mentioned inconsistent customer service experiences.
  • Reporting: A few users found the reporting functionalities to be complex or lacking in desired features.
  • User Interface: While some users find it easy to use, others report it can be slow or not as intuitive.

Features

Key features

1. AI/ML Technology
Optimizes benefits programs and personalizes employee engagement.
2. Year-Round Benefits Platform
Provides tools and partnerships for a comprehensive benefits and engagement strategy.
3. Communication Capabilities
Enables personalized, automated, and trackable communications.
4. Premium Outsourcing
Administers all aspects of benefits programs, saving time.
5. Enrollment & Guided Renewal Automation
Simplifies enrollment and administration processes.
6. Managed Services
Offers support services like contact center and billing reconciliation.

Additional features

1. Communication Capabilities
Personalization & Automation
Tools for easy personalization, automation, and tracking of communications for remote and in-person workforces
2. Premium Outsourcing
HR Extension
Administration of all aspects of benefits programs
Time-saving benefits
3. Enrollment & Guided Renewal
Automation
Custom workflows and self-service guided renewal
Simplified enrollment and administration
4. Managed Services
Support When & Where You Need it
Optimization of benefits investment with services like contact center, billing reconciliation, and more
5. Intelligent Solutions for Brokers
Broker Experience
6. Better Engagement for Employers
Employer Experience
7. Faster Scalability for Resellers
Reseller Experience
8. Carrier Integrations
Integrated with Trusted Partners
Strong relationships with ecosystem partners for optimal benefits and engagement

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanChineseJapanesePortugueseItalianDutchRussianKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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