Platter logo

Platter

by Platter Management · Since 2021
No reviews yet
Active2+ countriesCloud
Quick facts
VendorPlatter Management
Year launched2021
StatusActive
Location6981 Millcreek Drive, Unit 11, Mississauga, ON, L5N 6B8
Countries served2+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Platter

Platter is an all-in-one, cloud-based restaurant management platform and point-of-sale (POS) system. It combines tools for orders, payments, staff management, inventory, and reporting for various restaurant types, from quick service to fine dining.

Platter is a comprehensive, cloud-based restaurant management and point-of-sale (POS) system designed for hospitality businesses of all sizes, from single cafes to multi-location chains. The platform integrates front-of-house, back-of-house, and administrative operations into a single connected system. Core functionalities include an iOS-based POS app for orders and payments, and a web-based Back Office for managing menus, inventory, staff scheduling, and analytics. It offers specialized features for various service types like full service, fine dining, quick service, and bars. The system supports dine-in, takeout, and delivery workflows, and includes tools for floor plan management, reservations, and a kitchen display system. While the website details features extensively, it does not publish pricing, requiring interested businesses to contact them for a demo or quote.

Pros & Cons

Pros
  • Provides an all-in-one platform for POS, payments, inventory, staff, and reporting.
  • Supports various restaurant types including full service, quick service, fine dining, and bars.
  • Offers multi-location management for chains and franchises from a central dashboard.
  • Cloud-based system with automatic syncing between the back office and POS devices.
  • Includes detailed features like floor plan management, a kitchen display system, and digital receipts.
Cons
  • The official website does not clearly outline subscription tiers and their respective costs.
  • Availability may depend on supported third-party providers and configurations.
  • Restaurants may need compatible hardware, staff training, and setup assistance.
  • Businesses should confirm which modules are included in their chosen package and whether additional charges apply.

Features

Key features

Point-of-Sale (POS)

An iOS-based app for taking orders and processing payments during service.

Back Office Management

A web-based portal for managing menus, staff, inventory, reporting, and multi-location operations.

Floorplan Management

Allows users to design and adjust seating layouts, manage sections, and track table availability in real-time.

Inventory Management

Provides real-time stock control, automation, and consumption reporting to reduce waste.

Staff Management

Includes shift scheduling, timekeeping with POS clock-in/out, and role-based user permissions.

Order Management

Supports dine-in, takeout, and delivery workflows from a single interface.

Additional features

Multi-Location Management

Centralizes control and visibility for restaurant groups and franchises.

Reservation Management

Provides tools to manage bookings and table availability.

SMS Alerts

Automatically sends reservation confirmation messages to customers.

Digital Receipts

Offers customers receipts via SMS or email.

Split Bill Functionality

Allows guests to split bills equally or by item.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
1
Billing currencies

Available in

CanadaIndia

Interface languages

English

Billing currencies

🇺🇸USD

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