About Pluspoint
Pluspoint is a local marketing platform for multi-location businesses.
Pluspoint is a comprehensive local marketing software designed for multi-location brands and franchises. It centralizes key aspects of local online presence management into a single platform. Core features include synchronizing business listings across over 200 directories, managing online reviews with AI-powered reply assistance, and publishing content to major social media networks. The platform also offers a unified inbox that consolidates customer messages from various channels like SMS, WhatsApp, and social media, complemented by a 24/7 AI chatbot. Pluspoint supports customer retention through targeted marketing campaigns and digital coupons. Pricing is structured on a per-location basis with a 14-day free trial available. It is a web-based application with support provided through a help center and documentation.
Pros & Cons
- Offers a unified platform for managing reviews, listings, social media, and customer messaging across multiple locations.
- Transparent, per-location pricing is published directly on the website, including a free trial.
- Includes an AI chatbot to provide 24/7 customer support and lead qualification.
- Supports a wide range of integrations, including major social networks, directories, and automation via Zapier.
- Provides tools for both customer acquisition (listings, SEO) and retention (campaigns, coupons).
- The base plan has a minimum requirement of three locations, which may not be suitable for single-location businesses.
- Full directory synchronization across 200+ sites is a paid add-on, not included in the base price.
- Live chat and phone support options are not explicitly mentioned on the contact or help pages.
Features
Key features
Keeps business details like hours and address accurate across over 200 online directories, including Google, Apple Maps, and Yelp.
Aggregates reviews from major platforms, allowing for centralized responses, with AI-assisted and automated reply capabilities.
Consolidates messages from WhatsApp, SMS, live chat, Facebook, and Instagram into a single inbox for team response.
Provides a 24/7 automated agent to answer common questions, qualify leads, and route requests from the business's website and messaging channels.
Allows users to schedule and publish content to Google, Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) from a single calendar.
Enables targeted local marketing campaigns via SMS, email, and WhatsApp to drive repeat business.
Collects private customer feedback through surveys to identify issues before they become public reviews and track Net Promoter Score (NPS).
Creates and manages promotional offers to win back customers and reward loyalty, with tracking for redemptions.
Additional features
Generates a search-optimized landing page for each business location.
Provides a centralized view of performance across listings, reviews, and campaigns.
Facilitates collecting more reviews through automated campaigns and QR codes.
Connects Pluspoint to thousands of other applications to automate workflows.
Publishes and synchronizes location data to an extended network of over 200 directories for enhanced local search visibility.
Pricing
Monthly plans
- Google & Facebook profile management
- Local SEO-ready microsites
- Reviews monitoring & replies on major platforms
- AI-generated & automated review replies
- Omni-channel inbox
- Pluspoint AI agentic chatbot, 24/7
- Social posting (Google, Facebook, Instagram, TikTok, LinkedIn, X)
- Customer satisfaction surveys
Price is per location per month, with a minimum of 3 locations. Includes 3 users and 50 Pluspoint AI credits per month for the account.
Source: vendor pricing page →Annual plans
- Google & Facebook profile management
- Local SEO-ready microsites
- Reviews monitoring & replies on major platforms
- AI-generated & automated review replies
- Omni-channel inbox
- Pluspoint AI agentic chatbot, 24/7
- Social posting (Google, Facebook, Instagram, TikTok, LinkedIn, X)
- Customer satisfaction surveys
Price is per location per year (equivalent to $24.17/mo). Billed for 10 months, get 12. Minimum of 3 locations.
Source: vendor pricing page →One-time purchase
Optional add-on, priced per location per month. Publishes location data to 200+ directories.
Source: vendor pricing page →Priced per user per month. The first 3 users are included with the account.
Source: vendor pricing page →Priced per credit. 50 credits are included free each month.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Pluspoint
Pluspoint is a local marketing platform for multi-location businesses.
Pluspoint Details
Pluspoint's In-App Market Place
Does Pluspoint have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Google & Facebook profile management
- Local SEO-ready microsites
- Reviews monitoring & replies on major platforms
- AI-generated & automated review replies
- Omni-channel inbox
- Pluspoint AI agentic chatbot, 24/7
- Social posting (Google, Facebook, Instagram, TikTok, LinkedIn, X)
- Customer satisfaction surveys
Price is per location per month, with a minimum of 3 locations. Includes 3 users and 50 Pluspoint AI credits per month for the account.
Source: vendor pricing page →Annual plans
- Google & Facebook profile management
- Local SEO-ready microsites
- Reviews monitoring & replies on major platforms
- AI-generated & automated review replies
- Omni-channel inbox
- Pluspoint AI agentic chatbot, 24/7
- Social posting (Google, Facebook, Instagram, TikTok, LinkedIn, X)
- Customer satisfaction surveys
Price is per location per year (equivalent to $24.17/mo). Billed for 10 months, get 12. Minimum of 3 locations.
Source: vendor pricing page →One-time purchase
Optional add-on, priced per location per month. Publishes location data to 200+ directories.
Source: vendor pricing page →Priced per user per month. The first 3 users are included with the account.
Source: vendor pricing page →Priced per credit. 50 credits are included free each month.
Source: vendor pricing page →Accepted Payment Currencies
USD, EUR, GBP, BRL
Pros & Cons
- Offers a unified platform for managing reviews, listings, social media, and customer messaging across multiple locations.
- Transparent, per-location pricing is published directly on the website, including a free trial.
- Includes an AI chatbot to provide 24/7 customer support and lead qualification.
- Supports a wide range of integrations, including major social networks, directories, and automation via Zapier.
- Provides tools for both customer acquisition (listings, SEO) and retention (campaigns, coupons).
- The base plan has a minimum requirement of three locations, which may not be suitable for single-location businesses.
- Full directory synchronization across 200+ sites is a paid add-on, not included in the base price.
- Live chat and phone support options are not explicitly mentioned on the contact or help pages.
Pluspoint's Support Options
Documentation
https://www.pluspoint.io/helpChatbot
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