Pointman logo

Pointman

0(0 reviews)
Software Status:Active

About Pointman

Pointman is a service management software from ServiceTitan that provides real-time insights into business performance. It combines features such as enforcement of industry best practices, remote access to business metrics, and real-time data monitoring so users can improve service outcomes. Designed for service professionals, Pointman helps businesses track performance metrics anytime, anywhere, ensuring that company standards are met consistently. By using invaluable data and insights, users can make informed decisions to drive service quality. Key capabilities: enforce industry best practices real-time business monitoring remote access to metrics data-driven decision making service performance tracking Best for: service professionals that need to manage operations and improve service delivery effectively.

Pointman Details

Vendor
ServiceTitan
Year Launched
2012
Location
800 N Brand Blvd, Suite 100, Glendale, California 91203, US
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean
Users
HVAC Technicians, HVAC Estimators, Service Dispatchers, Plumbers, Plumbing Estimators
Industries Served
HVAC Software, Plumbing Software, Electrician Software, Garage Door, Chimney Sweep, Water Treatment, Landscape, Pool Service, Septic, Pest Control, Lawn Care, Roofing
Tags
Field Service Management

Pointman's In-App Market Place

Does Pointman have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), CAD (C$), AUD (A$), EUR (€), GBP (£), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), SGD (S$), HKD (HK$), KRW (₩), NZD (NZ$), INR (₹), DKK (kr), NOK (kr), ZAR (R)

Pros & Cons

  • It is the only true all-in-one software for Plumbing, HVAC, and Electrical companies, ensuring deep industry fit.
  • It unifies departments under one centralized system for seamless collaboration and laser-focused business insights.
  • The software provides invaluable real-time data and actionable insights to know precisely how your business is performing.
  • It dramatically improves efficiency with mobile check capture, intelligent call tracking, and purchase order tools.
  • It offers exceptional customer experience through tech-tracking, SMS reminders, and instant financing approval via tablet.
  • The transition from a previous system requires significant effort from the dedicated support and data migration teams.
  • The financial incentive (no payments until November 1, 2020) is only a temporary special offer.
  • Pointman customers lose access to SWRemote, Acquire, or Scout if a go-forward agreement is not established.
  • Full integration requires staff to adopt best practices, implying a potentially steep learning curve during onboarding.
  • The comprehensive nature and specialized support suggest the subscription price may be substantially higher than competing solutions.

Pointman's Support Options

Pointman's Alternatives