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Post Discharge Software

by Medtronic · Since 2012
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ActiveAvailable globally
Quick facts
VendorMedtronic
Year launched2012
StatusActive
Location710 Medtronic Parkway, Minneapolis, MN 55432-5604 USA
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact sales

About Post Discharge Software

Post Discharge Software is a healthcare technology platform from Medtronic that provides support for managing patient care post-discharge. It combines features such as patient communication tools, data analytics, and integration with health systems so healthcare providers can effectively monitor patient recovery and improve outcomes. The software facilitates real-time updates and feedback between patients and providers, improving engagement during the critical post-discharge period. Key capabilities: patient communication tools data analytics integration with health systems real-time monitoring customizable dashboards Best for: healthcare providers that need to manage patient transitions and ensure continuous care after hospital discharge.

Post Discharge Software by Medtronic (epitomized by platforms like sterloCare) has become a critical component in reducing hospital readmission rates. It addresses the "Care Gap" that occurs after a patient leaves the hospital doors. This specialized software automates follow-up communication through AI-driven SMS, email, and voice calls. By 2026, these platforms have evolved to include "Real-time Recovery Tracking," where patients submit health updates (like temperature or pain levels) via their smartphones. If a response falls outside of safe parameters, the system triggers an immediate alert for clinical intervention. It is a vital tool for "Value-Based Care" models where hospital reimbursement is tied to patient outcomes.

Pros & Cons

What users like
  • +Streamlines the discharge process, reducing the time and effort required for paperwork and administration
  • +Enhances communication between healthcare providers, patients, and caregivers post-discharge
  • +Improves patient outcomes by ensuring continuity of care and adherence to discharge instructions
  • +Facilitates remote monitoring of patients' progress and allows for timely interventions if needed
  • +Provides data analytics and reporting capabilities to track patient outcomes and identify areas for improvement
What users flag
  • Steep learning curve, may require extensive training for staff to use effectively
  • Limited customization options, may not fully meet the specific needs of all hospitals
  • High upfront cost and ongoing maintenance fees, may be prohibitive for smaller facilities
  • Limited compatibility with other software systems, may require additional integration work
  • Occasional technical glitches or bugs, leading to workflow disruptions and frustration for users

Features

Key features

Automated Follow-up Scheduling
Sends personalized recovery surveys and reminders at specific intervals (1 day, 7 days, 30 days post-discharge).
Medication Reconciliation
A digital tool to ensure the patient's home medication list matches the hospital's discharge instructions.
Clinical Intervention Alerts
Real-time monitoring that flags "at-risk" patient responses to a nursing dashboard for immediate action.
Integrated Patient Education
Delivers video and text-based recovery instructions tailored to the patient's specific diagnosis or procedure.

Additional features

Automated Follow-up Scheduling
Time-triggered patient check-ins.
Medication Reconciliation
Post-care drug safety verification.
Clinical Intervention Alerts
Risk-based nurse notifications.
Integrated Patient Education
Procedure-specific recovery guides.
Readmission Analytics
Tracks which departments have the highest success rates post-discharge.
Transition of Care Documentation
Ensures all post-care data is saved back to the primary EMR.
Satisfaction Surveys
Integrated HCAHPS-style surveys to measure patient experience.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
6
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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