Power BI Connector for Zendesk logo

Power BI Connector for Zendesk

by Alpha Serve · Since 2003
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ActiveAvailable globallyCloud
Quick facts
VendorAlpha Serve
Year launched2003
StatusActive
LocationAlpha Serve Kyiv Office: IQ Business Center, 8th floor Bolsunovska St, 13-15, Kyiv, 01014, Ukraine
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trialYES
Contact sales

About Power BI Connector for Zendesk

Power BI Connector for Zendesk is a data integration software from Alpha Serve that connects Zendesk to Power BI for reporting and visualization. It combines BI connectors, access to Zendesk products, and support for various app integrations so users can create complex reports and insightful visualizations. This connector allows users to use the extensive data stored in Zendesk, facilitating deeper analysis and better decision-making. Additionally, it includes features for integrating with Atlassian, Shopify, and ServiceNow apps, broadening the scope of data analysis. Key capabilities: BI connectors access to Zendesk products integration with Atlassian apps integration with Shopify apps integration with ServiceNow apps Best for: data analysts and business intelligence professionals that need comprehensive reporting from Zendesk data.

Power BI Connector for Zendesk is a powerful integration tool that enables businesses to seamlessly export Zendesk data to Power BI. This enterprise-grade app makes it easy to connect Zendesk data with Power BI, allowing users to create detailed and insightful reports that drive data-driven decision-making. The platform is designed to handle large datasets without affecting performance, supporting both Zendesk Support and Zendesk Sell data. It allows businesses to export a wide range of data, including ticket metrics, agents, users, satisfaction ratings, and custom fields, providing the flexibility to build comprehensive and tailored reports. The user interface of Power BI Connector for Zendesk is intuitive and user-friendly, requiring no coding expertise. It simplifies the process of exporting data, making it accessible for users with limited technical skills. With advanced filtering options, users can customize their data exports, ensuring that only the relevant data is included in reports. Additionally, the platform prioritizes data security by offering controlled access to data, with user roles and permissions ensuring that sensitive information is accessible only to authorized users.

Pros & Cons

What users like
  • +Great dashboards and detailed reports
  • +Helps in testing and optimization
  • +Easy to install, set up, and use
  • +Provides better analytical tools and dashboards
  • +Good customer service
What users flag
  • Requires understanding, training, and practice
  • Occasionally loses connection with databases
  • Issues may need support and ongoing development

Features

Key features

Export Zendesk Data to Power BI
Easily export Zendesk data, including custom fields, to Power BI with no-code skills required.
Customize Data Export
Advanced filtering options allow users to export only the specific data needed for reports and dashboards.
Controlled Zendesk Data Security
Manage user permissions to ensure secure data sharing and access only by selected users, enhancing security.

Additional features

Data Export from Zendesk Support & Zendesk Sell
Export comprehensive datasets related to tickets, agents, users, leads, contacts, deals, and more.
Custom Field Support
The app supports the export of custom fields, unlike the default Power BI connector, ensuring flexibility in reporting.
Advanced Filtering
Refine and filter the data exported from Zendesk to create tailored reports and dashboards.
Secure Data Sharing
Data access can be controlled via user roles, ensuring that only authorized users can view sensitive data.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Core

USD 49

Professional

USD 99

Unlimited

USD 199

Countries & Languages

Global
Countries served
11
Interface languages
1
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianPortugueseDutchJapaneseChinese (Simplified)Chinese (Traditional)Korean

Billing currencies

🇺🇸USD

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