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About Praxedo

Praxedo is a field service management software from Praxedo designed to improve service operations. It combines scheduling, productivity tracking, and customer satisfaction tools so organizations can effectively manage their service delivery. Praxedo supports service quality improvement, business growth, and cash flow management through its intuitive interface and features. The software is particularly useful for companies looking to address operational challenges in the field service sector. By using AI technology, Praxedo helps users simplify their operations and improve their overall service effectiveness. Key capabilities: scheduling productivity tracking customer feedback service quality improvement cash flow management Best for: service organizations that need to improve their operational efficiency.

Praxedo Details

Vendor
Praxedo
Year Launched
2005
Location
28, Rue de Mogador, Paris, Ile de France 75009, FR
Deployment
cloud, ios, android
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, Spanish, Italian, German, Dutch, Portuguese, Swedish, Danish, Norwegian, Finnish, Polish, Czech, Hungarian, Romanian, Russian, Ukrainian, Greek, Turkish, Arabic, Chinese, Japanese, Korean, Thai.
Users
Field Service Technicians, Maintenance Managers, Work Order Coordinators, Service Dispatchers, Plumbers
Industries Served
Field Service Management, Maintenance Management, Work Order, Service Dispatch, Plumbing
Tags
Field Service Management

Praxedo's In-App Market Place

Does Praxedo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), NZD (NZ$), SGD (S$), HKD (HK$), CNY (¥), INR (₹)

Pros & Cons

  • AI-driven optimization significantly enhances real-time scheduling and route efficiency, reducing travel time.
  • Integrated customer portal improves client communication, allowing autonomy in appointment tracking and scheduling.
  • Mobile app's offline capability ensures technicians remain productive even in areas with no network connectivity.
  • Streamlined data capture automates reporting with quality checks, reducing administrative errors and time.
  • Comprehensive support includes pre-sales consultation, expert implementation, and responsive local technical assistance.
  • Pricing may be higher per user compared to some competitors, potentially affecting smaller businesses' budgets.
  • Initial setup requires IT effort for configuration, which can potentially slow down the implementation process.
  • Customization can be more complex, requiring extra effort to modify workflows beyond standard configurations.
  • Some user reviews mention logouts from the web application after short periods of inactivity, interrupting workflow.
  • Integration with specific ERP/CRM might require using a connector or API, potentially adding complexity.

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